- Serve as the primary point of contact for technical enquiries and support requests related to perimeter protection solutions for solar plants.
- Provide remote troubleshooting and diagnostic assistance to clients experiencing technical issues or system malfunctions.
- Conduct thorough analysis and root cause identification of technical problems, working closely with clients to resolve issues in a timely manner.
- Collaborate with cross-functional teams, including engineering, product development, and sales, to address technical challenges and implement solutions.
- Assist with the installation, configuration, and commissioning of perimeter protection systems at client sites as needed.
- Develop and diligently maintain comprehensive and accurate technical documentation relating to existing and newly onboarded systems.
- False Alarm Management of remotely monitored CCTV systems.
- Performance review of remotely monitored CCTV systems and reporting areas of improvement to the wider team and clients.
- To attend sites to carry out small works and preventative service visits.
- Strong understanding of electronic systems, network infrastructure, and software applications.
- Experience of perimeter protection systems, CCTV, access control, or related security technologies is highly desirable.
- Proficiency in troubleshooting and diagnosing technical issues, with excellent problem-solving skills.
- Effective communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Customer-focused mindset with a commitment to delivering high-quality service and getting things right, first time.
- Ability to work independently and collaboratively in a fast-paced environment.
- Willingness to travel to customer sites for on-site service, support and installations, and flexibility to work out of hours / stay away from home if required.
- Competitive salary depending on experience.
- Performance based compensation
- Recognition Rewards
- Progressive work environment
- Wellbeing support
- Flexibility
- Additional perks (Bonus Day off to celebrate your birthday)
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Technical Support Engineer
Found in: Jooble UK O C2 - 3 days ago
Impact Recruitment Services Northampton, Northamptonshire, United KingdomImpact are currently recruiting for a skilled and experienced Technical Support Engineer provide technical assistance and support for an exciting business who are transforming the industry of perimeter protection solutions. The Technical Support Engineer will play a critical role ...
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Wills Consultants Northamptonshire, United KingdomAbout the Engineering Support Technician Role: We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: · Competitive ...
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Found in: Jooble UK O C2 - 3 days ago
Impact Recruitment Services Northampton, Northamptonshire, United KingdomAre you looking to join a family business? · Do you enjoy being a part of business growth? · Would you like to have full autonomy in your role? · Then you need to read the below · Impact are currently recruiting for a skilled and experienced Technical Support Engineer provide tec ...
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Found in: Jooble UK O C2 - 1 day ago
Grassroots Recruitment Limited Northampton, Northamptonshire, United Kingdom3rd Line Technical Support Engineer · To provide technical escalation support to the Senior Support Engineers. Triage calls in the Technical Engineer queue, liaising and providing technical support to supported users and closing tickets where you are able. To provide ad hoc out ...
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Remote Technical Support Engineer
Found in: Jooble UK O C2 - 2 days ago
Recruit 2 You Northampton, Northamptonshire, United KingdomOur client is seeking a skilled Technical Support Engineer to join their team based in Northampton. You will provide technical assistance and support for perimeter protection solutions. · As the new Technical Support Engineer, you will play a critical role in ensuring the optima ...
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Found in: Click to Hired UK C2 - 4 days ago
Impact Recruitment Services Northampton, United Kingdom Permanent, Full timeAre you looking to join a family business? · Do you enjoy being a part of business growth? · Would you like to have full autonomy in your role? · Then you need to read the below · Impact are currently recruiting for a skilled and experienced Technical Support Engineer provide tec ...
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Project Engineer
Found in: SonicJobs Direct Apply UK - 3 days ago
ATA Recruitment Northampton, United Kingdom Full timeProject Engineer · £38,000 - £45,000 basic salary · Days – Monday to Friday · Pension matched up to 8% contribution + life insurance · 25 days leave + 8 Bank Holidays · Phone/laptop · Location: Northamptonshire · ATA Search is once again recruiting for a market-leading volume man ...
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C++ Software Engineer
Found in: SonicJobs Direct Apply UK - 6 days ago
Redline Group Ltd Northampton, United Kingdom Full timeMy client is the world's largest manufacturer of instruments and motor speed controllers. Their products are supplied into a variety of sectors including Industrial, Medical, Material Handling and others. They are experiencing rapid growth and looking for a seasoned C++ Software ...
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Found in: SonicJobs Direct Apply UK - 1 day ago
Mase Consulting Northampton, United Kingdom Full timeSales Engineer / Applications Specialist – Test Measurement · Are you a technical sales / application specialist with a knowledge of electronic / electrical test and measurement instruments? · Ready for a new challenge? This specialist technology provider is searching for a well- ...
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Electrican
Found in: SonicJobs Direct Apply UK - 13 hours ago
Rullion Northampton, United Kingdom Full timeTechnician (Electrically biased) · 6 month rolling contract (Project until December 2024) · Northampton Depot · Reporting to the Modifications and Upgrades Manager, your primary responsibility will be to undertake train maintenance of the depot rolling stock and conduct associate ...
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Maintenance Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
Jenrick Engineering Northampton, United Kingdom Full timeAre you a skilled Maintenance Engineer with experience in manufacturing and a passion for problem-solving? If so, we have an exciting opportunity for you to join our reputable manufacturing company as a Maintenance Engineer working on a Days, Monday to Friday week. · We are seek ...
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Found in: SonicJobs Direct Apply UK - 5 hours ago
Rullion Northampton, United Kingdom Full timeWheel Lathe Technician · 6 month rolling contract · Northampton Depot · Reporting to the Modifications and Upgrades Manager, your primary responsibility will be to undertake train maintenance of the depot rolling stock and conduct associated activities that support the operation ...
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Found in: SonicJobs Direct Apply UK - 3 days ago
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Found in: SonicJobs Direct Apply UK - 1 day ago
Premier Technical Recruitment Northampton, United Kingdom Full timeFIELD SERVICE ENGINEER · Northamptonshire base - UK and European Coverage · To c£35,500 neg dep exp + generous benefits + van + exceptional allowances + expenses · Our client is based near Northampton and are part of an established Group that specialise in the provision of besp ...
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All About Recruitment Ltd Northampton, United Kingdom Full timeAll About Recruitment is currently recruiting for a Permanent Full Time Workshop Technician / Garden Machinery Repairs (2/4 Stroke Engines) to start asap · Applications are invited from candidates with experience in: · Mechanics / Trainee Mechanics / Repair / Servicing / Technica ...
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Technical Support Engineer - Northampton, United Kingdom - Recruit 2 You
Description
Our client is seeking a skilled Technical Support Engineer to join their team based in Northampton. You will provide technical assistance and support for perimeter protection solutions.
As the new Technical Support Engineer, you will play a critical role in ensuring the optimal performance and functionality of our client's systems, as well as delivering exceptional service to their clients.
Your responsibilities as the new Technical Support Engineer:
* 3+ years of experience in technical support or engineering role, preferably in the field of security systems or industrial automation.
What you can achieve:
We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly who are acting as an employment agency for this hire.
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