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IT Support Engineer
1 week ago
ACS Recruitment Solutions Ltd Northampton, United Kingdom**IT Support Engineer** · **Northampton** · **Monday - Friday 37.5 hours + Saturday on rota basis** · **Up to £35,000 DOE** · We are looking for an IT professional to join a family run business in central Northampton. Working across their IT helpdesk you will be responsible for a ...
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IT Field Support Engineer
2 days ago
Syntax Consultancy Limited Northampton, United Kingdom Full timeIT Field Support Engineer · Midlands/Southern Region · Permanent · to £30,000 (DOE) + Car Allowance · IT Field Support Engineer needed to support 14 depot sites spread across the Midlands + Southern region including: Northampton, Coventry, Derby, Cambridge + Reading. · 3 days/wee ...
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Third Line Support Engineer
1 day ago
Grassroots Recruitment Limited Northampton, United Kingdom3rd Line Technical Support Engineer · Purpose of the role: · To provide technical escalation support to the Senior Support Engineers. Triage calls in the Technical Engineer queue, liaising and providing technical support to supported users and closing tickets where you are able. ...
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1st / 2nd Line IT Support Engineer
7 hours ago
Mars Recruitment Northampton, United Kingdom**1st/2nd Line IT Support Engineer, Northampton, £25k - £30,000 plus benefits**: · A leading IT organisation situated in the Northampton area is looking to recruit a 1st/2nd Line IT Support Engineer to join their growing business. In this role, the 1st/2nd Line IT Support Enginee ...
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Engineering Support Techician
3 days ago
Wills Consultants Ltd Towcester, United Kingdom Full timeAbout the Engineering Support Technician Role: We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: · Competitive ...
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IT Support Engineer
2 days ago
ITECCO Milton Keynes, United Kingdom**Position**: IT Support Engineer · **Location**: Milton Keynes · **Salary**: £22K - £30K · I am recruiting for an exciting opportunity for a IT Support Engineer to join well established, award-winning Managed Service Provider that is currently going through a large spell of grow ...
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IT Support Engineer
2 days ago
ITECCO Leicester, United Kingdom**IT Support Engineer** · **Role**: IT Support Engineer (Flexible Working) · **Location**: Leicester, England · **Salary**: £25,000 - £32,000 · ** INTERVIEWING IMMEDIATELY ** · After 90 years of service, my client is one of largest the most prestigious construction organisations ...
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IT Support Engineer
2 days ago
CV Screen Aylesbury, United Kingdom**IT Support Engineer - Azure / SharePoint · Aylesbury / Home Based for 2 or 3 days per week · Salary to £45,000 + Benefits** · CV Screen is recruiting for a Senior IT Support Engineer with a good knowledge of supporting Azure and SharePoint. The role is working for a fantastic s ...
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IT Support Engineer
1 week ago
T2M Resourcing Ltd Warwick, United Kingdom**IT Support Engineer** · **Warwick - Hybrid Working** · **£45,000 plus company bonus scheme and benefits** · T2M are recruiting for an experienced IT Support Engineer to join an engineering and manufacturing business as they continue to develop their internal IT team. This is a ...
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IT Support Engineer
1 day ago
Nigel Frank International Leicester, United Kingdom**IT Support Engineer - Leicestershire - c£37k** · Nigel Frank are working exclusively with a market leading manufacturing organisation, assisting their search for an IT Help desk Analyst. · The role centres around providing comprehensive IT Support to internal and external users ...
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IT Support Engineer
7 hours ago
Hemmersbach UK Ltd Milton Keynes, United Kingdom**Hemmersbach**provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, butalso make the world a better place: 20 ...
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IT Support Engineer
2 days ago
Adria Solutions Ltd Coventry, United KingdomIT Systems Engineer · Our growing client is currently looking for an IT Support Engineer, you will provide quality and professional post-sales services to our client's customers, predominantly in person at the customer site location. The IT Support Engineer is based in the Fielda ...
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IT Support Engineer
1 week ago
LANI Recruitment Huntingdon, United KingdomIT Support Engineer - Godmanchester · £28, hour working week · **The role**: · Working for a highly professional and progressive IT Managed Services company, you will be required to cover customer sites, delivering support services as part of the Managed Services agreement. Provi ...
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IT Support Engineer
1 week ago
Pytec IT Recruitment Northampton, United KingdomJob Description · My client are a well-established business with a central office in Northampton. As a result of steady growth they are looking to hire an additional IT Engineer to support with server and desktop operating systems, hardware, software, networks, and back-ups. · Yo ...
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2nd Line Support Engineer
2 days ago
Independent Resourcing Consultancy Towcester, United Kingdom**Our Client** · IRC is very privileged to be working with an innovative Microsoft partner who is going from strength to strength in terms of client acquisitions which brings a new and exciting opportunity for a 2nd Line support engineer, please note this is a great careeropportu ...
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Applications Support Engineer
1 week ago
Akkodis Leicestershire, United KingdomOperations Engineer · Applications Support Engineer · - Salary - up to £30,000 to £40,000 dependant on experience · - Location - Leicestershire · - Job Type - Full Time, Permanent · Role and Responsibilities · Key Skills and Experience required · - Experience of Microsoft SQL dat ...
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Application Support Engineer
1 day ago
Ascent People Leicester, United Kingdom Full timeApplication Support Engineer, Software Support Engineer, ERP, SQL Server, T-SQL, Software Implementation, Solution Architecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support - 32K · Our client is a profitable and rapidly expanding Software ...
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Technical Support Engineer
2 days ago
Page Group Milton Keynes, United KingdomIn this role, you will be a key interface with the customers and build trusting relationships that can stand the test of a developing market. You will endeavor to maintain and enhance customer satisfaction by ensuring that customer requirements and targetsare met, providing excel ...
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Onsite Support Engineer
1 day ago
Littlefish Warwick, United Kingdom Full timeOnsite Support Engineer · When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. · Come and join the Littlefish team · Work location: Client site (Warwi ...
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Application Support Engineer
1 week ago
Halo Resourcing Ltd Bedford, United KingdomOur client is one of the largest providers of education management software in the UK and they influence the lives of over one million people every day through a range of web and mobile products. This is a fully remote role, a fixed-term contract lastingat least 6 months. · In th ...
3rd Line Support Engineer - Northampton, Northamptonshire, United Kingdom - Grassroots Recruitment Limited
Description
3rd Line Technical Support EngineerTo provide technical escalation support to the Senior Support Engineers.
Triage calls in the Technical Engineer queue, liaising and providing technical support to supported users and closing tickets where you are able.
To provide ad hoc out of hours client support to conduct change controls activities and priority ticket support.Provide technical support to Senior Support Engineers in resolving escalated tickets.
Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
Detect systemic issues and risks from trends/patterns within customers ticket activity to support proactive continual improvement.
Experience of at least 12-18 months working within a busy Managed Service / Professional Services Environment as a Third Tier support, showing extensive experience of systems, support, diagnostic, configuration and resolution
Azure Stack support and configuration
Exchange & Office 365
Windows 10 & 11 build and configuration support
Intune, Autopilot & Conditional Access Policies
Hardware Support – Printers and Phones etc.
SharePoint
Proven Server build, OS Support and configuration.
Patch Management for devices and servers
Proven Network technologies support and configuration
Proven Anti-Spam technologies support and configuration
Proven Anti-Virus Technologies support and configuration.
The role is remote with occasional office visits
National UK Travel and overnight stay may be required
Application Response Policy
Recruitment & Diversity Statement
We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.
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