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    Junior Lettings Manager - Exeter, Devon, United Kingdom - Ritz Recruitment

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    Permanent, Full time
    Description

    Monday to Friday 9am – 6pm (weekends required during busy periods)

    The Role

    I am currently recruiting for a Junior portfolio Manager to come on board and work with my client, the largest housing provider for second- and third-year university students. You will work alongside the Portfolio Manager working on a significant amount of investment to fuel fast growth expanding the companies portfolio. The ideal candidate will be a recent graduate or someone who is looking to start a career within property.

    The Company

    The company has over 900 large properties in 24 cities around the UK. Their aim is to assure students a comfortable and exceptional living experience with the most modern appliances, high quality and attractive furnishings and fittings and the best use of available space during their time studying.

    Key Responsibilities

    • To assist with the letting, & customer service team for the property portfolio
    • To have responsibility for the financial and operational performance of the portfolio
    • To achieve or exceed planned rent income and expenditure targets and budgets
    • Manage the transition & integration of new acquisitions into the business
    • Ensure the appearance & presentation of our properties meets expected high standards
    • Develop, manage & motivate our ambassador and agent network to achieve letting & financial objectives
    • Ensure compliance with statutory, industry code & best practice requirements
    • Strengthen adherence to existing operational processes & standards
    • Organise & manage annual tenant handover process planning and delivery each summer
    • Support the implementation and embedding of planned new digital business processes
    • Lead performance improvement projects & initiatives working with team members to implement
    • Address & resolve escalated issues & complaints in a timely & efficient manner
    • Research, monitor & report on market activity in existing and target cities
    • To carry out any reasonable request from the senior management team and to work flexibly across the organisation as required.
    To be considered for this role, you mut have:
    • Strong leadership & people management skills
    • Excellent organisation & time management skills
    • Strong budget management credentials & accountability
    • Advanced communication & institutional quality reporting skills
    • Committed to providing excellent level of customer service from initial contact through to tenancy end
    • Able to manage multiple projects running concurrently
    • Manage team to enter consistently high-quality information in our management systems
    • Full UK Driving Licence – Desired
    Benefits
    • Special overtime rate
    • Company phone and laptop
    • 25 days holiday
    • Great transport links
    If you think you have the relevant experience for this role, please APPLY today.

    Ritz Recruitment


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