Night Concierge/valet/ Luxury Residential - London, United Kingdom - PMR
Description
Great opportunity for an experienced NIGHT CONCIERGE & VALET at a luxury residential scheme in Hyde Park, London.Shift Pattern: 4 days on 4 days off; 7pm -7am
Salary:
£30,000pa
The Role:
- Excellent quality customer service for the development, its residents, and guests.
- Motivate colleagues to strive for and achieve success for the company.
- Develop and maintain constructive working relationships with team members, onsite staff, residents, guests, and contractors, working collaboratively to achieve overall business outcomes.
- Take personal responsibility for understanding and following the company's Health & Safety policies and practices, demonstrating personal engagement with safety, and proactively identifying risks and hazards and continuously improve safety performance.
- Work very closely with the Night Duty Manager and Housekeeping with the implementation of SOP manuals, policies, and procedures.
Requirements:
- Minimum 3 years hospitality experience as a concierge within London superprime hotels or residential scheme
- Must have excellent communication skills and customer service skills, with an understanding of H&S and security operations
- Must be assertive, show initiative and have a very keen eye for detail.
- Wear correct uniform at all times and maintain impeccable standards of appearance, personal hygiene, behaviour and discipline.
- Clean UK driving licence held for no less than two years preferred, to assist with valet services on request
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