Credit Controller - Congleton, United Kingdom - KPI Recruiting Ltd

KPI Recruiting Ltd Congleton, United Kingdom

1 week ago

Part time

Description

Credit Controller

£27,000

Full time/ Part time hours considered (Hyrbrid after probation)

Congleton

The Credit Controller is responsible for ensuring that the payment of customer invoices is within agreed payment terms. In addition, they are responsible for the identification and avoidance of bad (aged) debt and exposure whilst ensuring high quality and service to customers and agencies.

Duties & Responsibilities:

Reconciliation and management of accounts ensuring adherence to credit terms
Maintaining proactive contact with customers to ensure invoices have been received, are accurate and clear for payment
Speaking to customers in advance ensuring that payments are ready to be issued on time and in full
Ongoing audit and analysis of credit limits to mitigate the risk of exposure
Resolve queries both internally and externally around outstanding invoices
Set up new customer accounts accurately, in detail and prior to first invoice due date
Make timely recommendations for preventative action where balances are outstanding and deemed "at risk"
Make recommendations for legal action to collect monies owed if necessary
Proactive contact with clients to ensure they are kept up to date with any issues or changes
Ensure notes and actions are clearly recorded in the credit control system.
Communicating and managing customer repayment plans as agreed with Credit Control Manager/Senior
Consistently meet set targets and key performance indicators
Take ownership of complex account problems
Use judgment and act upon it to recognise where advice and support is needed to resolve account problems
Personally ensure that clients are kept up to date on issues, exceptions or change
Raise & process credit requests

Requirements:

At least 3 years continuous dedicated Credit Control experience
Confident communication skills and an excellent tele manner
Excellent numeracy and literacy skills
Strong customer service abilities and an understanding of query ownership and resolution.

Personal Characteristics:

Demonstrate a sense of urgency and effective prioritisation, analytical, target driven, ability to work to strict deadlines, proactive, effective

Interested? Call Olivia on or email

INDCOM

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