Call Centre Advisor - Bristol, United Kingdom - Pear Tree Recruitment

Pear Tree Recruitment
Pear Tree Recruitment
Verified Company
Bristol, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Do you have a passion for customer service?

Do you love talking to people?

Our client is an award-winning and customer-focussed insurance company in Bristol.

Due to ongoing success, they are looking for enthusiastic Customer Service Advisors to join their underwriting team at their Regional Service Centre in Bristol.


Duties and Responsibilities


As a Customer Service Advisor, you will be fully trained to review and evaluate risk across a variety of personal insurance products (Motor, Home, Travel and Pet).


You will assist a network of agents who deal directly with their customers with renewals and mid-term adjustment of existing policies and the set-up of new policies.


The agents will be your customers, and you will enjoy building strong working relationships and delivering them a first class service mostly via phone and with some live-chat.


Most of these come via phone, and although our Agents can also interact with you via a live-chat function, a large part of your role will be receiving a high-volume of phone calls.


Salary and Benefits

  • A market leading salary of up to £24,000 depending on your experience
  • Annual company performance bonus (up to 10%)
  • The opportunity to gain recognised insurance qualifications (plus a bonus when you pass them)
  • 25 days holiday plus the option to buy more
  • Excellent overall benefits package
  • Full training and ongoing career development
Work-life balance is important to them, so you will only be required to work office hours between 8.00 a.m. and 6.00 p.m. (35 hours a week) with no evenings or weekends.

They also have a hybrid working model which means that once you're up to speed, you will have the flexibility to work from home up to 80% of the time.


Skills and Experience
Whatever your experience - insurance, financial services, contact, retail or hospitality - if you love working with people and are happy to be on the phones, we would love to hear from you


Job Types:
Full-time, Permanent


Salary:
Up to £24,000.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Do you have the necessary documentation to support your right to work in the UK?

Work Location:
One location
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