Assessment Delivery Coordinator - Liverpool, United Kingdom - Open Awards

Open Awards

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Open Awards is an Awarding Organisation and our learners' aspirations are at the heart of what we do.

As a not-for-profit organisation and a registered charity, we are passionate about our organisation's mission to change lives through learning.

We provide Ofqual regulated qualifications and units across a range of sectors, QAA Access to Higher Education Diplomas and also offer bespoke quality endorsed units and flexible learning solutions.

We also support the delivery of apprenticeships as an end-point assessment organisation approved by Education and Skills Funding Agency (ESFA).

Our qualifications and units are used across a range of education settings including Further Education, schools, sixth-form colleges, prisons, private training providers and third sector organisations.

TITLE OF POST:
Assessment Delivery Coordinator

RESPONSIBLE TO:
Assessment Delivery Manager

STATUS:
Full-Time, Permanent

Occasional Saturday working may be required
It is anticipated this role will primarily focus on supporting the internal quality assurance of End-Point Assessments.

However, the postholder will work alongside colleagues to cover leave/ organisation priorities and support the coordination of controlled assessment and remote invigilation activities across Open Awards' assessment services.

FUNCTIONS OF THE POST:

To support internal quality assurance of endpoint assessments.
To coordinate the operations of controlled assessments relating to Open Awards qualifications and End-Point Assessments in line with Open Awards policies and regulatory requirements.
To develop, implement and disseminate internal processes for assessment activities that are compliant with regulatory requirements.
To provide key performance data relating to assessment activities in order to help drive improvements.
To coordinate the production of guidance, training and standardisation relating to quality assurance and assessment activities.
To manage remote invigilation services on a dayday basis.

MAIN DUTIES AND RESPONSIBILITIES:

Assessment and Invigilation Operations

Coordinate the operations of assessment activities:
Allocate and monitor the effectiveness of workload allocations for assessment contractors (End-Point Assessors, Assessment Writers, Invigilators, and Markers).
Coordinate the recruitment and selection of contractors to ensure organisational and regulatory requirements are met.
Lead dayday operations including:
Allocation of assessment contractors.
Gateway checks (EPA).
Coordinating standardisation, training and awarding activities.
Supporting Lead Independent Endpoint Assessors
Results release.
Responding to queries from providers, learners and/ or contractors.
Managing administrative tasks across the team.

Processes

Ensure that controlled assessment activities are administered through efficient processes that comply with regulatory requirements, including:
Coordinate the development and scheduled review of all internal processes for the processes to underpin the delivery of controlled assessments.
Ensure processes map to Ofqual Conditions of Recognition, Education and Skills Funding Agency, and Institute for Apprenticeships and Technical Education regulatory requirements.
Identify improvements to processes to support Open Awards operational and business priorities.
Clearly communicate and work collaboratively with colleagues from across Open Awards to operationalise internal processes effectively.
Support training providers, employers, and colleagues to comply with the requirements of controlled assessment processes.
Monitor processes and services against published service standards, including forecasting demand for services and making recommendations about resources/ staffing levels.

Performance data

Monitor, analyse and report on the impact of Open Awards' assessment activities, including:
Customer feedback relating to controlled assessments.
Timeliness of the production of reports.
Attendance at training and events.
The investigation, recording and response to assessment delivery errors and incidents.
Ensure data relating to assessment operations is up to date and accurate on Open Awards database and assessment platform:
Responsibility for the maintenance of accurate qualification and assessment records on the Open Awards' database and assessment platform.
Undertaking regular monitoring and audit activities in relation to assessment data.
Provide data reports to the wider team to support business and regulatory activities, including standardisation and paper /learner performance reviews.
Advise on database and assessment platform developments for highstake qualifications and undertake system testing on any agreed changes.

Guidance, training and standardisation