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Crawley

    Customer service adviser - Crawley, United Kingdom - Daniel Owen Ltd

    Daniel Owen Ltd. background
    TEMPORARY
    Description

    Customer service adviser
    42.5Hours per week
    Monday - Friday
    14.97per hour

    Call handling/ call centre experience essential.

    Experience of working in a repairs or social housing environment desirable.

    Mon-Fri, 8-5

    Day-to-day Duties include:

  • Manage and maintain relevant filing systems and databases
  • Work with the team manager to ensure that relevant administrative tasks are dealt with efficiently
  • Complete general administration tasks as and when required to meet the needs of the department
  • Liaise with internal and external contacts to ensure a smooth flow of information and work between the departments
  • Monitor and record costs incurred by the department
  • Ensure effective and efficient processing of documents, working within set time frames

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