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Shirebrook

    Customer Interaction Shift Leader - Shirebrook, Derbyshire, United Kingdom - Frasers Group

    Frasers Group
    Frasers Group Shirebrook, Derbyshire, United Kingdom

    3 days ago

    Frasers Group background
    Description
    Frasers Group are changing the face of retail.

    From humble origins starting as a small sports shop in Maidenhead in 1982, Frasers Group is now a collection of the world's most iconic brands.

    Our Shirebrook office is the logistical hub of the Group, with over 5,000 colleagues working across all of our sports, lifestyle, fashion and luxury brands
    We are seeking an Shift Automation Manager to be based in our impressive state of the art 2.

    From humble origins starting as a small sports shop in Maidenhead in 1982, Frasers Group is now a collection of the world's most iconic brands.

    Our Shirebrook office is the logistical hub of the Group, with over 5,000 colleagues working across all of our sports, lifestyle, fashion and luxury brands

    We are seeking an Shift Automation Manager to be based in our impressive state of the art 2.You will provide management and leadership to the Automation Team.

    Directing the team to minimise downtime and ensure uptime and availability of the installed automated equipment on site during their shift.

    Through technical leadership and a commitment to service quality, you will support the operation by utilising a broad range of skills, taking a proactive approach to improving performance and reliability.

    The Shift Automation Manager directly reports to the Engineering Manager.
    Managingand coordinating the activities of your shift team, through effective planning and organisation
    Training, coaching, and mentoring your shift team
    Performance managementincluding formal reviews.
    Analysis of data sources to maintain and improve performance to maximise efficiency of operation in line with KPIs
    Fault-finding and diagnosis of mechanical and/or electrical faults.
    Responding to automation faults and breakdowns in a timely manner ensuring minimal downtime
    Actively working to optimise the automation performance
    Complete all reports in line with requirements using CMMS and Microsoft software packages
    Supporting service tracking and analysis of error rates and assisting in the production of corrective action plans
    Leading the shift handover meeting and supporting other site meetings as required
    Maintainingstrong communication line with the Automation manager and the Head of Automation.
    Prior experience in a leadership position within Automation
    A continuous improvement mindset- always looking for ways to optimise our Automation operation
    Able to have difficult conversations and performance manage where needed

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