Marketing and Communications Lead - Havant, United Kingdom - Portsmouth Water Ltd

Portsmouth Water Ltd

Verified Company

Havant, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Portsmouth Water is delighted be hiring for an opportunity to join as our Marketing and Communications Lead, based in our Customer Service Department.

As our Marketing and Communications Lead, you will work with the support of our Marketing and Communications Manager to deliver our strategic programmes in line with the company's ambitions for the next 5 years.

This exciting and diverse role will be delivering campaign communications from copywriting to campaign collateral.

In this role, you will play an essential role in tailoring the delivery of campaigns aligned to business and customer requirements.

If you're looking to play a pivotal role in shaping communications to customers and can make a real impact, this is the place for you

What will you be doing?
Key Responsibilities

Audit current customer communications and copywrite new communications as required
Responsible for the planning, coordinating, and executing of campaign and communication activities alongside the Marketing and Communications Manager. This includes writing briefs brief, facilitating stakeholder meetings, and driving the activity forwards to deliver on time and to budget
Working with other programmes to drive engagement and ensure customers are communicated to effectively, in line with the GDPR
Monitor industry communication activities, materials, and positioning to gain inspiration
Navigating reporting and analysis in various programmes, such as Hootsuite and GA
Responding to customer queries on social media
Supporting with communications during incidents
Attend company organised and external events to represent the brand
Act with integrity and maintain a future focus for the organisation and our customers

What do you need?
Skills, Competencies & Qualifications

Excellent written and verbal communication skills (Essential)
Demonstrable experience working in marketing and/or communications (Essential)
Meticulous attention to detail and an analytical approach (Essential)
Organised with the ability to multitask and prioritise (Essential)
Ability to develop and supervise communications activities (Essential)
Ability to create and maintain effective marketing plans (Essential)
Experience of writing a variety of longform and shortform copy (Essential)
Working proficiency in MS Office Application (Word/PowerPoint) (Essential)
Strong visual design skills (Essential)
Experience using Adobe (Desirable)
Experience working in a project environment (Desirable)
Experience working on largescale customer campaigns (Desirable)

We recognise people want to work in a variety of different ways, this means we are happy to consider flexible working arrangements.

Please talk to us at the interview about the flexibility you may want.

Job Types:
Full-time, Permanent

Pay:
£32,861.00-£40,276.00 per year

Benefits: