Application Support Analyst - London, United Kingdom - Evermore Global

Evermore Global

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Application Support / Retail / ERP / Dynamics NAV / Dynamics 365 Business Central

Location:
Central London

Salary:
£40,000 + Benefits

Permanent

Responsibilities / Essential Skills

Providing Application Support, prioritizing incidents based on the Business impact.
Providing technical support to teams within the organization, and to external clients when required.
Assisting with systems integrations.
Maintaining and updating technical documents and procedures
Identifying and resolving technical issues
Work closely with various business functions to ensure they follow best practice and issues are resolved.
Working with specialist 3rd party support partners and manage incidents with them.
Experience with Dynamics 365 / Microsoft Dynamics NAV/ Dynamics NAV etc
Experience with SQL environments SSMS essential Analysis Services, Reporting Services, and Integration Services desirable
Experience in a Retail end user environment desirable
General understanding of retail head office systems to including areas such as Merchandising, Warehouse, Store Operations etc