Property Licensing Support Officer - Ilford, United Kingdom - Adecco

    Adecco
    Adecco Ilford, United Kingdom

    2 weeks ago

    Adecco background
    Temporary, Full time
    Description

    We are currently recruiting for a Property Licensing Support Officer on behalf of our public sector client based in Ilford.

    This is a temporary role initially for 3 months with view for further extension. The hourly rate is £18.09 per hour PAYE or £22.82 per hour Umbrella.


    The role will work as part of a team to deliver day to day licensing support functions in an effective, efficient and customer friendly manner.

    Provide a first point of contact for tenants and landlords when they need specialist advice and information about property licensing
    Support the work of the enforcement officers by ensuring all information entered onto the database is accurate and up to date
    To work effectively with other internal services to ensure a joined up service
    Delivery of appropriate business support processes within the Property Licensing TeamKey knowledge/skills required:

    Understanding of the Housing Health and Rating Scheme (HHSRS)
    Sufficient knowledge of common hazards in the home to be able to give basic advice to tenants
    Knowledge and understanding of IT including case management databases and Microsoft applications, with the ability to quickly learn new systems when necessary
    Good interpersonal skills with an ability to deal with potential conflict with difficult customers, explaining complex issues
    Good customer service skills with the ability to liaise with customers via telephone or through written correspondence in a helpful, professional manner

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

    By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser