Jobs
>
Halesowen

    Technical Account Manager GBP 35000 - Halesowen, United Kingdom - In Technology Group Limited

    Default job background
    Full time Construction / Facilities
    Description

    Job Title: Technical Account Manager
    Location: Halesowen
    Salary: Up to £35,000

    An exciting opportunity has arisen for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction.

    Key Responsibilities:

    Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development
    * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs
    * Liaise with internal teams to ensure customer requirements are met
    * Prepare technical proposals, demonstrations and proof of concept presentations
    * Maintain and update CRM system with relevant client updates and records
    * Monitor and report on customer service performance
    * Identify opportunities for improvement

    Technical Skills Required:

    Previous experience in a customer service/account management/sales executive role desirably essentially within the managed IT services industry
    * Proven account and relationship management experience
    * Excellent communication, presentation and interpersonal skills
    * Strong problem-solving and analytical skills as well as strong negotiation skills
    * Ability to articulate complex technical concepts to non-technical audiences
    * Knowledge of IT infrastructure, software solutions, networking and cloud technologies
    * Knowledge of customer service principles and practices
    * Proficient in Microsoft Office applications

    Benefits:

    21 Days Annual Leave, plus bank holidays and your birthday off (negotiable)
    * 4+ certifications paid for annually
    * Monthly social outings
    * Pension scheme

    If you are interested in this exciting opportunity, please apply for immediate consideration and interview

    Keywords: Technical Account Manager, IT Services Provider, Customer Service, Account Management, Managed IT Services, IT Infrastructure, Networking Technologies, Business Development

    In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.



  • In Technology Group Halesowen, West Midlands, United Kingdom

    Job Title: Technical Account Manager · Location: Halesowen · Salary: Up to £35,000 · An exciting opportunity has arisen for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for manag ...


  • Nigel Frank International Limited Dudley, United Kingdom

    Dynamics CRM Support Consultant - GBP45,000 · 49399_ · Dynamics CRM Support Consultant - £45,000 · A Birmingham based organisation who specialise in providing software solutions within the fuel distribution industry are looking for a CRM Support Consultant to join their team. · ...


  • Scot Young Research Ltd Stourbridge, United Kingdom

    An opportunity has arisen for a Trainee Accounts Assistant to join the team within the Finance Department. Reporting to the Finance Manager, the successful applicant will provide general support to the Team and, although not exhaustive, will also be responsible for: · - Run Sales ...

  • GloverPriest

    Legal Assistant

    6 days ago


    GloverPriest Stourbridge, United Kingdom

    **19,000.00 ~ 24,000.00 GBP pa**: · The Old Court, 9 Hagley Road Stourbridge DY8 1QL United Kingdom · - This job ends on 30 November 2023_ · Established in 2012, Glover Priest Solicitors Limited has always been the solicitors on the high street that supports the legal needs of lo ...

  • Pertemps Black Country Perms

    Accounts Assistant

    1 week ago


    Pertemps Black Country Perms Smethwick, United Kingdom

    **Job: Accounts Assistant · Location Smethwick · Hours: 9:00 - 5:00 · **Salary**: £20,500** · Pertemps are excited to announce that our Smethwick based client is looking an Accounts Assistant. It's a full-time permanent role. Reporting into the Credit Manager and working as part ...

  • Christy Media Solutions

    Graphics Support

    1 week ago


    Christy Media Solutions West Midlands, United Kingdom

    A unique opportunity to join a leading creative broadcast media company who provide services to live sporting events in the UK and internationally. · In a newly-created role for the company, during an exciting period of expansion for the company they are looking for a Graphic Sup ...


  • Daniel Owen- UK Birmingham, United Kingdom

    Contract Type: · - Temporary- Location: · - Birmingham- Industry: · - Labour & Trades- Salary: · - £200 - £220 per day- Start Date: · - ASAP- REF: · - FRASUP_ Contact Name: · - Alex Markham-Randall- Job Published: · - 15 minutes ago**SSSTS Supervisor Required** · **Job Type**: Co ...


  • Nigel Frank International Limited Birmingham, United Kingdom

    Marketing Consultant · 2983_ · Marketing Consultant - Amersham (Hybrid) - Up to £35,000 · Nigel Frank have got a new opportunity to work with one of our clients who are a leading IT providers in Europe. They are looking to add to their ever-growing team and on this occasion and ...


  • Nigel Frank International Limited Birmingham, United Kingdom

    Dynamics CRM Support Consultant - GBP45,000 · 49399_ · Dynamics CRM Support Consultant - £45,000 · A Birmingham based organisation who specialise in providing software solutions within the fuel distribution industry are looking for a CRM Support Consultant to join their team. · ...

  • GBP Management Ltd

    Car Park Attendant

    3 days ago


    GBP Management Ltd Birmingham, United Kingdom

    At GBP Management Ltd, our mission is to create safe, efficient, and fair parking environments by effectively addressing and tackling abusive parking practices. We are committed to providing exceptional parking management solutions that prioritize the needs of our clients, their ...

  • Prospero Teaching

    Year 3 Teacher

    4 days ago


    Prospero Teaching Birmingham, United Kingdom Full time

    Our client based in Selly Oak, is a school which is also committed to individual, personal nourishment, including the development of an intelligent moral, spiritual and ethical compass which will help their students to successfully navigate through the obstacles they may be faced ...

  • Prospero Teaching

    Year 2 Teacher

    3 days ago


    Prospero Teaching Birmingham, United Kingdom Full time

    Our client based in Selly Oak, is a school which is also committed to individual, personal nourishment, including the development of an intelligent moral, spiritual and ethical compass which will help their students to successfully navigate through the obstacles they may be faced ...


  • Catch 22 PLC Birmingham, United Kingdom

    **Job title**: · **Facilities Team Member** · **Job type**: · - Permanent**Emp type**: · - Full-time**Industry**: · Property Management · **Salary type**: · - Annual**Salary**: · - GBP £24,000.00**Location**: · - Birmingham**Job published**: · - 18/08/2023**Job ID**: · - 46621We ...

  • Ecorys

    HR Officer

    1 week ago


    Ecorys Birmingham, United Kingdom

    Ecorys is an international world-class research-based consultancy that helps our clients make a positive impact on society. We are leaders in research and evaluation, project management and communications providing the evidence and advice that our clients need to tackle the issue ...

  • Ecorys

    HR Advisor

    6 days ago


    Ecorys Birmingham, United Kingdom

    Ecorys is an international world-class research-based consultancy that helps our clients make a positive impact on society. We are leaders in research and evaluation, project management and communications providing the evidence and advice that our clients need to tackle the issue ...


  • Mustard Jobs Birmingham, United Kingdom

    **Job type**: · - Permanent**Emp type**: · - Full-time**Industry**: · BE · **Salary type**: · - Annual**Salary**: · - GBP £38,000.00**Location**: · - Birmingham, UK**Job published**: · - 09/08/2023**Job ID**: · - 64289A leading AJ100 practice are looking for a strong (Design led) ...


  • Dr Ana The Skin Clinic Birmingham, United Kingdom

    We have an incredible opportunity for a dual job role of receptionist and executive assistant to join us at Dr Ana The Skin Clinic - The West Midlands' premier cosmetic clinic. · We are looking for an all-rounder to join our tight-knit team. Duties of your role will include; prov ...

  • Ecorys

    HR Advisor

    14 hours ago


    Ecorys Birmingham, United Kingdom

    Ecorys is an international world-class research-based consultancy that helps our clients make a positive impact on society. We are leaders in research and evaluation, project management and communications providing the evidence and advice that our clients need to tackle the issue ...

  • Ecorys

    Senior HR Officer

    1 week ago


    Ecorys Birmingham, United Kingdom

    Ecorys is an international world-class research-based consultancy that helps our clients make a positive impact on society. We are leaders in research and evaluation, project management and communications providing the evidence and advice that our clients need to tackle the issue ...

  • Ecorys

    Senior HR Officer

    6 days ago


    Ecorys Birmingham, United Kingdom

    Ecorys is an international world-class research-based consultancy that helps our clients make a positive impact on society. We are leaders in research and evaluation, project management and communications providing the evidence and advice that our clients need to tackle the issue ...