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Milton Keynes

    Operations or Senior Operations Analyst - Milton Keynes, Buckinghamshire, United Kingdom - Summer-Browning Associates Ltd

    Summer-Browning Associates Ltd
    Summer-Browning Associates Ltd Milton Keynes, Buckinghamshire, United Kingdom

    1 week ago

    Default job background
    Full time Administrative
    Description
    We are looking for a Senior Operations Analyst to work within the public sector.

    Location:
    Hybrid working – Milton Keynes
    ~12 Hour shifts
    ~ Working 7 Days & 7 Nights over a 4 week pattern

    About the role :

    You will be responsible for performing in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line Analysts.


    Essential Skills:
    The ideal candidates will hold Active DV clearance and have a proven Senior Operation Analytical background, with the following skills/ experience:
    Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines.
    Knowledge of technical WINTEL.
    Experience of Incident Management.
    Experience Apple Mobile Phone / Apple Business Manager.
    Experience of 365 Desktop (Intune / EPM) Cloud.
    Experience of Managing Modern Desktops - MD 101.


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