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Aberdeen

    Data Centre Specialist - Aberdeen, United Kingdom - Iron Mountain

    Iron Mountain
    Iron Mountain Aberdeen, United Kingdom

    Found in: Talent UK C2 - 3 days ago

    Default job background
    Full time
    Description

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

    We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

    Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

    To provide operational support within the business, have a good working knowledge of warehouse locations and understand the appropriate function keys and information windows within the Inventory Management system. Ensure that the service that is provided to Iron Mountain's clients falls in line with the companies Total Customer Satisfaction initiative at all times.

    Key Accountabilities

  • Understand and utilise Iron Mountain inbound and outbound procedures to retrieve, process information from client's order onto Inventory management Systems utilising handheld scanning equipment (PDT).
  • Ensure Client assets are suitably protected in accordance with the client specifications i.e. stacked correctly & sensitive / delicate information must be securely wrapped/strapped
  • Highlight any damaged boxes where appropriate.
  • Ensure that the system inbound and outbound verification processes are adhered to at all times.
  • Check jobs on the system at regular intervals during the day and prioritise requests according to cut off times. (For example some jobs have a 2 hour SLA).
  • Ensure requests are released from the system in a timely manner and appropriate paperwork produced to the box.
  • Responsibility for maintaining integrity of inventory locations
  • Ensure that all assets the site receives are processed accurately and boxes are put away within specified timescales.
  • The position will involve manual handling.
  • The position will involve working at a pace in line with site specific targets for APH (Activities per hour)
  • Adhere to site specific requirements for internal relocations of assets.
  • Assist with any client queries when appropriate
  • Ensure all system functions and processes are adhered to in line with Global Standards and Quality Management systems i.e. ISO9001 accreditation.
  • Ensure full compliance with Sarbanes Oxley and other key operating standards
  • Act as a mentor to new staff by providing training and coaching
  • Ensure that everyday operational activities are carried out in accordance with employee responsibilities under the Health and Safety at Work Act etc 1974.
  • Responsibility for promoting the security of buildings/ property/ computer equipment and systems & ensure compliance with mandatory IM visitor/ contractor control mechanisms.
    • Category: Operations Group
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