Service Asset Analyst - London, United Kingdom - Access Computer Consulting plc

Access Computer Consulting plc

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Asset Analyst - 2 days per week on-site - INSIDE IR3- 6 months
Service Asset Analyst required for a 6 month assignment in London.

You will be responsible for managing the service delivery of ICT services, responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevantbusiness functions.

Manage a fully functioning multi-sourced service support team, focused on service availability and performance.

You will ensure all service and support functions remain responsive to customer needs, all technical change is communicated and managed.

Typical Skills:

Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets.
Know how to investigate problems and opportunities in existing processes and contribute to recommending solutions to these.
Identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions.
Identify important stakeholders and relationships and work with teams to build these.
Know how to see the bigger picture and can investigate how to get the best of underlying services.
Work with important stakeholders to discuss any

- changes in the reporting processes, adding a commentary that provides an interpretation for the data set. Work within a strategic context and communicate how activities meet strategic goals.

This role will require SC clearance and you will be working through an Umbrella company.