Receptionist - Manchester, United Kingdom - Lah Property Marketing

Lah Property Marketing

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description:

Front of House Receptionist | £25,000 | Full-Time (40 hours pw)

Manchester

We have an exciting opportunity for a full-time front of house receptionist to take ownership of a stunning reception in a Grade II listed building located within the vibrant neighbourhood of Manchester's Oxford Road corridor.

You will need to be immaculately presented and adept at delivering a premium front of house reception service. Previous experience in a commercial office environment or a customer service role is essential.

Hours - Monday - Friday, 8.00am - 5.00pm (hour lunch break unpaid)

Salary - £25,000 pa

Start - End March

Key Responsibilities:

Managing Reception

Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations
Responsible for delivering an exceptional meet and greet service
Ensure a warm, friendly and professional welcome you will become the 'face of the building'
Sign in all visitors to the building following appropriate reception processes
Manage deliveries including couriers and post
You will also develop a good understanding of the local area and develop a local amenities information file becoming the 'go to person' for local knowledge and information

The building

Assist the Building Manager to manage maintenance contractors and help with any general administration tasks, as required
You will be proactive in making suggestions or recommending improvements to the visitor or tenant experience at the building
You will submit weekly reports on activity

Tenant experience and community engagement

Develop and introduce seasonal events and added value initiatives for the tenants, to create a sense of community and aid enjoyment in the workplace, as and when required
Produce a biweekly communication newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand
Propose and agree engaging content for the building's social media accounts
Confident and creative with a good eye for detail and able to produce communications using onsite/branded graphics.

Skills, Knowledge and Expertise:

Personable with a confident manner and able to deliver impeccable customer service
Proactive, selfmotivated and can easily multitask
You should have excellent communication skills, both verbal and written
Previous front of house reception or customer service experience in a busy, premium role

About us
LAH provide front of house receptionists for premium commercial properties, working with Landlords, Investors and Property Management Companies.

We've been established for over 35 years and as an independent, nationwide business, we recognise the importance of everyone who works for us.

Benefits:

Company pension

Referral programme

Wellness scheme, including a 24-hour confidential helpline

About LAH Property Marketing:

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.