- IT Service Desk providing help and support to end users on the phone, email and in person
- Diagnosing, researching and resolving PC related hardware and software issues
- Setting up PCs and laptops and installing software
- Operating Systems – Windows/Linux
- Network administration of data and VOIP systems
- Administering server applications including Email, Database and backup systems
- Support and administration of financial / business applications
- Assisting with the delivery of projects
- Microsoft Office 365 and Cloud services
- Unified Communication technologies
- Cybersecurity and awareness programmes
- Service management and reporting
- A comprehensive programme designed to provide a solid foundation in IT Solutions.
- Mentoring from seasoned professionals who are passionate about sharing their expertise.
- Personal and professional growth opportunities, continuous learning and development.
- Soft skills development training – you will have an opportunity to improve your communication skills, time management, team working and presentation skills.
- Richmond upon Thames College will provide training via off-the-job training within college by day release. Study time will be allocated to attend lessons and to complete activities.
- Submit your CV with a cover letter, explaining what attracts you to NPL's IT Solutions Technician Apprenticeship by the closing date
- Shortlisted candidates will be invited to an interview including a presentation task, followed by an assessment day, held at our Teddington site.
- Programme start date September 2024. About You
- Minimum of 5 GCSE's, Level 9 (A*) to Level 4 (C). These must include English and Maths.
- A professional approach to work, and willingness to work in a fast-paced environment
- Strong interpersonal and communication skills
- Good team working skills, demonstrating cooperation and flexibility
- Great attention to detail.
- Resilience and determination to keep going at times when the work is challenging
- Good time management skills. All aspects of work will need to be delivered to the highest quality without exception and so the ability to plan and organise. This role requires meeting coursework deadlines and attendance of lectures and observations.
- Live within a commutable distance to Teddington
-
K10 Apprenticeships London Heathrow Airport, United KingdomThe Shared Apprenticeship Scheme brings together a some of Heathrow's major construction companies to offer local people the chance to contribute on upcoming Heathrow projects, whilst gaining a nationally recognised qualification. · As an apprentice on the Shared Apprenticeship S ...
-
IT Support Technician Apprenticeship
5 days ago
Intequal Slough, United Kingdom**Vacancy Overview**: · As an IT apprentice, you will be part of the onsite IT support team offering technical support across the whole school IT estate. This will be both software and hardware support, both remote and in person. · **Working Week**: · Monday to Friday · **Weekly ...
-
IT Solutions Technician Apprenticeship
6 days ago
NPL Teddington, United Kingdom ApprenticePut simply, we set the standards by which everything is measured. In doing so, the National Physical Laboratory is helping to combat issues on a global scale such as climate change, curing diseases and the development of cutting-edge communications technology. Information Technol ...
-
IT Technician Apprenticeship
1 week ago
PRIMARY GOAL LTD United KingdomYou don't need to go to university to kickstart your career · Do you want to be learning whilst you are earning and keeping up to date with the latest technology? · By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will als ...
-
IT Helpdesk Technician Apprenticeship
2 weeks ago
PRIMARY GOAL LTD England, United KingdomIT Technician Apprentice Level 3 · You don't need to go to university to kickstart your career · Do you want to be earning whilst you are learning and keeping up to date with the latest technology? · By choosing Primary Goal as your training provider not only will you be earning ...
-
Service Technician Apprenticeship
2 weeks ago
Calex UK Ltd United KingdomLIGHT VEHICLE MAINTENANCE & REPAIR APPRENTICESHIP · The role of a Vehicle Service Technician is to maintain, service, and repair vehicles to a consistently high standard. Our dealers use some of the most advanced service equipment and techniques in the world, making this a grea ...
-
Vehicle Technician Apprenticeship
1 week ago
Stellantis Apprenticeships United KingdomWe are seeking a motivated individual to join Simon Bailes Peugeot Northallerton as a Service Technician Apprentice. This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. U ...
-
Service Technician Apprenticeship
1 week ago
Stellantis Apprenticeships United KingdomLIGHT VEHICLE MAINTENANCE AND REPAIR APPRENTICESHIP · The role of a Vehicle Service Technician is to maintain, service, and repair vehicles to a consistently high standard. Our dealers use some of the most advanced service equipment and techniques in the world, making this a gre ...
-
Service Technician Apprenticeship
5 days ago
Stellantis Apprenticeships United KingdomVehicle Service Technician Apprenticeship · The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard. This Apprenticeship Programme is an exciting opportunity to kick start your career with Stellantis, one of the world' ...
-
Service Technician Apprenticeship
5 days ago
Stellantis Apprenticeships United KingdomVehicle Service Technician Apprenticeship · The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard. This Apprenticeship Programme is an exciting opportunity to kick start your career with Stellantis, one of the world' ...
-
Apprenticeship Bodyshop Technician
5 days ago
Success at School United KingdomVolkswagen Group (VWG) is one of the UK's largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. · Our network of Volkswagen Group approved Paint and Bodycentres delivers a ...
-
Engineering Technician Apprenticeship
5 days ago
GlaxoSmithKline England, United KingdomThe Engineering function at the GSK Ware Manufacturing and Supply site is responsible for the provision of technical expertise to support the manufacturing, automation and controls systems for all production operations to ensure production targets are achieved. · We are looking ...
-
Accounting Technician Apprenticeship
1 week ago
Government jobs, apprenticeship United KingdomWhat you will do in your working day · - Record incoming jobs on a Customer Realtionship Management System; · - Handle customers and make appointments · - Keep up to date personnel records · - Provide management information · The training you will be getting · - Institute o ...
-
Apprenticeship- Installation Technician
3 days ago
Arqiva Group United Kingdom Full timeThe Power System Technician will provide a technical engineering service with the minimum of supervision in respect of mechanical & electrical servicing, repairs, maintenance, supervision and installation. · The Power System Technician will provide a technical engineering servic ...
-
Service Technician Apprenticeship
1 week ago
Ingersoll Rand United Kingdom Part timeCareer Opportunities: Service Technician - Bradford (9476) · Requisition ID 9476- Posted - UK - Cross Lane (Bradford)- Production/Manufacturing/Repair - United Kingdom - Bradford - Hourly · Ingersoll Rand is committed to achieving workforce diversity reflective of our communitie ...
-
Mechanical Technician Apprenticeship
5 days ago
Alecto Recruitment Slough, Berkshire, United KingdomMechanical Technician - Power Station · Circa £50,000 + Benefits & Bonus (Monday to Friday) · We are currently recruiting a Mechanical Technician to join the Maintenance department of a Newly Commissioned Power Station in Slough. · Alecto Recruitment is keen to hear from Apprenti ...
-
Actuarial Technician Apprenticeship
1 week ago
Willis Towers Watson Reigate, Surrey, United KingdomJoin a company with a global scale and diverse perspective where you can deepen our collective insight, set the bar high and succeed your way. · Whichever early careers programme you join, you'll go into a role with real responsibilities, exposure to client assignments and the o ...
-
Optical Technician Apprenticeship
5 days ago
Specsavers United KingdomContract Type Fixed Term Contract, Full Time · Job Family Apprenticeships & Future Talent | Job Category Optical Assistant Apprenticeship · Optical Assistant Apprentice · Store: Chard Specsavers · Extra day off on your birthday, Discounted hearing and eyecare benefits, Full T ...
-
Optical Technician Apprenticeship
2 weeks ago
Specsavers United KingdomContract Type Fixed Term Contract, Full Time · Job Family Apprenticeships & Future Talent | Job Category Optical Assistant Apprenticeship · Job Role: Optical Assistant Apprenticeship · Full time to include Weekend working – 37.Specsavers Perks, WeCare/LifeWorks, Headspace, Eye ...
-
Vehicle Technician Apprenticeship
2 days ago
GlobalForce England, United KingdomDealership Auto Technician - Relocation to Canada Salary Range $70,000 - $120,000 based on skills and relevant experience. · The successful candidate will be trade qualified and have a minimum of 3 to 5 years' recent and relevant dealership experience from the following brands: ...
IT Solutions Technician Apprenticeship - Teddington, United Kingdom - National Physical Laboratory
Description
About the Role
Put simply, we set the standards by which everything is measured. In doing so, the National Physical Laboratory is helping to combat issues on a global scale such as climate change, curing diseases and the development of cutting-edge communications technology. Information Technology underpins everything here. At NPL, we touch ordinary lives in extraordinary ways and you could too.
In this work-based training programme you'll work towards a Level 3 apprenticeship as an IT Solutions Technician.
Primarily based within the Service Desk team with work experience within the Science Support, Infrastructure & Networks teams within NPL's IT Services department. You will provide first line support to end users and scientists and support for IT projects gaining a real understanding of all aspects of IT. The role requires a high degree of team working and end user interaction to provide great customer service. You'll also be offered training to improve your communication skills, time management, team working and presentation skills.
As a IT Solutions Technician Apprentice, you will gain experience in:
What we can offer you:
About the process:
What you will bring to the role:
Apprentices entering this role will need to practice their work within Standard Operating Procedures and comply with all policies and procedures applicable to their role. This particular role will also require the individual to meet the academic and vocational elements of the apprenticeship framework, attending where possible all lectures, exams and observations.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.