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    Contact Centre Advisor - Easter Howgate, Midlothian, United Kingdom - Pontoon

    Pontoon
    Pontoon Easter Howgate, Midlothian, United Kingdom

    1 week ago

    Default job background
    Description
    Contact/Call centre Advisor
    22 per hour PAYE
    My high-profile banking client are recruiting for multiple Contact/Call centre advisor.

    The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5.

    Responds to all shareholder queries received by phone, email, letter or webchat. 80% of the role is phone based and the other 20% is investigating cases.
    Places telephone trades in accordance with instructions received.
    Responds to straightforward questions about shareholder accounts and provides more advanced technical assistance.
    Investigates errors in shareholder accounts and statements.
    Responsible for the quality and completion of own work.
    We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
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  • Reed Easter Howgate, Midlothian, United Kingdom

    HR Advisor · Edinburgh City Centre · Job Type: Full-time Permanent · I am seeking an HR Advisor to join one of our Legal Sector Clients based in Edinburgh. A generalist role involving Recruitment, providing HR advice, leading on Employee Relations and assisting with various HR ...