Senior Technical Support Officer - Aylesford, United Kingdom - Kent County Council

Kent County Council
Kent County Council
Verified Company
Aylesford, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
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Kent County Council Highways has a vital role to play in ensuring the County stays on the move by maintaining and enhancing our road networks.

Reducing congestion is a key role for the KCC Street Works section, with their work designed to meet the mission statement "manage the use of Kent's roads to help people make safe and reliable journeys".

The post holder will need to be confident in dealing with internal and external stakeholders. These will include the Public, Parish and District Councils, Local and County Councillors. The role also requires the update of the customer service module used by KCC.


The role of Senior Technical Support Officer not only supports the Street Works team, but also requires close working with our Term Contractors and Utilities.

A good standard of education coupled with good IT skills are essential.


It is essential that as the team operates in a highly reactive work environment you are able to prioritise your own workload, work to tight deadlines, be methodical in your approach, use initiative and operate with minimum supervision.

This post is considered by KCC to be a customer-facing position.

The Council therefore has a statutory duty under Part 7 of the Immigration Act to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.

The appropriate standards are set out in the Job Description/Person Specification.

Contact Details
For further information on this post please contact Barbara Westmacott

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