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    Laboratory Manager - Newbury, United Kingdom - Ortho Consulting Group

    Ortho Consulting Group
    Ortho Consulting Group Newbury, United Kingdom

    3 weeks ago

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    Description

    Maintenance Coordinator

    Founded in 2012, The Ford Family established Vantage Management to specialize in a carefully curated collection of traditional multifamily properties. Together, our affiliated companies deliver top-tier property management solutions to a diverse range of clients – from government entities to private real estate investment firms – in order to achieve asset objectives, enhance value, and foster a lifestyle tailored to meet the needs of our residents.

    Renowned for delivering superior services with honesty and professionalism, we have gained the confidence of both our clients and our team members. Edgewood Management Corporation / Vantage Management Inc. fosters a supportive atmosphere where employees are empowered to enhance their skills and abilities to the fullest. We are always on the lookout for enthusiastic, driven, and dedicated individuals to become part of our dynamic team at Edgewood / Vantage.

    Essential Duties and Responsibilities:

    • Manage distribution of maintenance requests to the maintenance team, prioritize based on urgency, giving priority to emergencies
    • Organize and monitor maintenance requests in OneSite to ensure completion within 24 hours
    • Deliver exceptional customer service to residents and vendors
    • Schedule all contractor work, ensuring clear communication of repairs to residents
    • Handle the issuance of apartment keys to authorized persons
    • Request and process new vendor documentation
    • Supervise contractor repairs, inspect completed work for accuracy and satisfaction, and approve the job upon completion
    • Effectively communicate completed repairs to residents
    • Generate daily reports on outstanding and completed service requests
    • Perform other duties as assigned by the supervisor

    Qualifications:

    To excel in this role, an individual must effectively carry out each essential duty. The qualifications below reflect the knowledge, skills, and capabilities required. Reasonable accommodations can be made for individuals with disabilities to fulfill the key job functions.

    Professional Experience:
    A minimum of two (2) years of experience in an administrative support position is necessary. Basic knowledge of maintenance is essential, with a preference for property management/maintenance experience.

    Attendance/Travel Requirements:
    This position demands flexibility to work any day of the week, all year round. Due to property staffing constraints, it is crucial for individuals to adhere to their assigned hours consistently and work overtime when needed. Availability for on-call duty is essential. Occasional travel may be required to attend owner-related events, either locally or in another state. Attendance at after-hours resident events is also mandatory.

    Skills:
    The role necessitates exceptional attention to detail. Additionally, the following skills are required:

    • Basic computer knowledge
    • Proficiency in Outlook, OneSite
    • Basic proficiency in MS Word and Excel
    • Fundamental understanding of the internet

    Physical Demands:

    • Capability to access all areas of the property and amenities, both indoors and outdoors
    • Ability to lift, carry, push, pull, or handle weights independently up to 35 lbs. and up to 75 lbs. with assistance

    Learning & Development:

    Commit to continuous personal growth and career advancement through career development opportunities provided internally and externally.


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