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Retail Sales Consultant - Stockton-on-Tees, United Kingdom - Natuzzi
Description
NATUZZI SEARCH FOR SALES CONSULTANT - Stockton on Tees
About the companynWith a heritage of over 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture in the world.
Natuzzi distributes its collections worldwide, with a global retail network spanning some 700 mono-brand stores, in addition to galleries.nWe take great pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way.nNatuzzi Italia combines iconic Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses.
With over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design elegance to create a sense of harmonious living and luxury lifestyle.
About the rolenFor our Natuzzi Edition store inStockton on Tees
we are searching for one Brand Ambassador position. This would be primarily an in-store sales based, and customer facing role.
nJob Location:
Stockton on Tees
About the role/positionnOur experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony, professionals with a passion for luxury interiors and a focus on sales with a strong customer-oriented attitude and a desire to exceed personal goals and deliver excellence in service.nThe Brand Ambassador will be the face of our Company; the main objective being sales generation, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge.
We strive to provide an excellent and impeccable winning customer shopping experience and will give you the support, training, and development you require to achieve this.
About the ResponsibilitiesnSales BudgetnAchieve Store's sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support and input for the development of our Trade & Interior Design business.
Customer Experience:
nManages each visitor through the application of Brand sales ceremonies;nUnderstands the customer's needs to ensure a unique customer experience;nCommunicates the Brand values, qualities, and advantages of the product (Story Telling, product knowledge, brand identity)nUse the sales tools (material samples, digital tools, dedicated brochure, catalogue);nSuccessful in sale conversions and sales growthnCross Selling / Upselling; Promote 'Total Living experience'nManage quotations and leads, following up with prospective clients and converting to salesnAbility to close the sale using alternative closing methodology and advanced sales techniquesnCollects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRMnRespect and upkeep the brand image through strong visual merchandising and store display upkeep.
nProvides after-sales support to our customers ensuring a 360 degree complete experienceJob profile:
nPreferably with a background in Furniture sales and a passion/education in Interior design and/or furniturenPrevious experience (min 3-5 years) in
Retail Sales;
Furnishing Companies;
or in
Luxury
Fashion Brands;nAbility to use and promote IT based sales tools to support sales (eg creation of renderings)nCapacity to use and promote our in-store Interior Designing Tools;nExperience with a POS system and proficient with general MS Office softwarenA general good standing.
Outstanding negotiating and communication skills;nAbility to conduct the companies Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients by delivering the right product to the right person.nTeam player mentality is essential.nBusiness Oriented.
Ability to analyse sales results and seek constructive feedback from line manager for personal improvement.Work details:
nWork hours: Full TimenWork location: Stockton on TeesnVery competitive salary and sales orientated bonus scheme
If the above requirements meet your interest, please apply here by attaching your updated resume/CV* and a short cover letter to tell us more about you
In case of your skills match with our needs, we will contact you for a first interview.
Discover more about the life in store:
Privacy Informative:
We'ld keep your CV for next 6/12 months for future needs related to the recruitment process. For a complete informative about the processing of personal data, please refer to our website (
