Collections Team Leader - Skelmersdale, United Kingdom - JOB commercial

JOB commercial
JOB commercial
Verified Company
Skelmersdale, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Collections Team Leader

  • 37.5 Hours per week Monday to Friday
  • Competitive salary
  • Onsite Parking
  • Modern office facilities


My client, a growing and progressive company based in Skelmersdale are looking for a Collections Team Leader to join their team.

Working within the Business to Business debt recovery industry, the main purpose of this role is to manage & monitor the collections & legal team.


Key Core Responsibilities include:


  • Keeping abreast of changes to FCA & CSA guidelines and sharing any new knowledge with team
  • Maintaining confidentiality in relation to GDPR regulations whilst exercising due‐diligence
  • Understanding of Late Payment Regulations
  • Up‐to‐date certification in relation to GDPR, Anti‐Money Laundering & Terrorist Financing
  • Maintaining confidentiality in relation to all work undertaken
  • Ensuring all case work is noted and notes are both legible & free from profanities
  • Ensuring all complaints are handled as per the company guidelines on complaint handling & resolution
  • Ensuring all calls are answered professionally and in line with company procedures & customer expectations are exceeded
  • Working in line with our Equality Polices, no not discriminate or work cases with biases

In return, they offer:


  • A great place to work in a modern forwardthinking business
  • A competitive basic salary of up to £35,000 DOE
  • Support & Training


You must have experience and knowledge of the debt recovery process as they would act as the go to person for queries and handling disputed accounts.


Job Types:
Full-time, Permanent


Salary:
£27,500.00-£35,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
One location
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