Complex Administrator - Chorley, United Kingdom - Speed Medical

Speed Medical
Speed Medical
Verified Company
Chorley, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

SPEED MEDICAL JOB SPECIFICATION

Complex Team - Administrator

The Role:

This is an excellent opportunity for a creative and ambitious person.

The key responsibilities for this position are:

  • Workload Management
  • Efficient and Effective running of a case
  • Delivering Service and Quality to the highest level
  • Exceeding all Client/Customer Expectations
  • Work on own initiative
This is by no means a complete list and is only indicative of the duties of this role


Key Responsibilities:


  • To work efficiency and accurately in line with our values and targets, setting up new instructions and booking appointments to the required service levels and specifications of each solicitor.
  • To take responsibility for progressing each client case on every touch, liaising with chasing GP surgeries, clients and hospitals where necessary for the required information.
  • To build relationships with each solicitor, calling them where possible to provide regular updates on the progress of their cases.
  • To work flexibly in line with the needs of our customers and the team.
  • To provide excellent customer service to solicitors and clients at every opportunity, setting diaries where needed to progress each case.

Personal Specification:


  • Excellent communication and telephone skills
  • Excellent organizational and prioritisation skills
  • Customer focused at all times
  • You will be an enthusiastic team player, and keen to work closely with our customers and other departments.
  • Excellent problem solver

Package

  • 37.5 Hours Mon-Fri
  • Flexible Working we offer the ability to work from home/office on completion of training and a probationary period

Job Types:
Full-time, Permanent


Salary:
£20,500.00 per year


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Work Location:
Hybrid remote in Chorley


Reference ID:
Complex Administrator
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