Compliance Officer - Fleetwood, United Kingdom - BES Utilities

Tom O´Connor

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Tom O´Connor

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Description

We have a new and exciting role available here at BES Utilities for a driven and determined Compliance Officer, predominantly based within our offices in Fleetwood, Blackpool.


Working across BES Utilities and the wider group of businesses to support the Head of External Affairs with management of key external stakeholder relationships including Ofgem, Government and Elexon.


You will coordinate the preparation and submission of regulatory information requests, with attendance at meetings where required and supporting internal projects to ensure change is managed in a compliant way.


Due to some travel needed between sites, you will require a full, valid UK driving licence and access to a suitable vehicle.

Roles and Responsibilities (but not limited to):

  • Liaising with relevant internal stakeholders coordinate timely and accurate responses to regulatory and other information requests and regular submissions, including but not limited to complaint handling, smart metering, theft and GSoP.
  • Coordinating responses to industry consultations, liaising with key departments to ensure the company's voice is heard and that the business is wellprepared for forthcoming change.
  • Maintain regulatory risk register, liaising regularly with Operations and other departments to manage risk.
  • Supporting the management team by preparing and circulating MI for internal purposes, including complaint handling and GSoP.
  • Completing and circulating high quality root cause analysis of relevant high profile/high value complaints or other relevant issues as required.
  • Supporting the business with queries relating to regulation and compliance, including assisting as required with projects and initiatives.
  • Attention to detail and high quality written and numerical skills are essential to this role.

Knowledge and Skills:


  • A close attention to detail, with high quality analytical skills
  • High quality communication skills, both written and verbal
  • Confident engaging with colleagues at all levels of the organisation, as well as external stakeholders such as Ofgem and Government
  • Responsible with the ability to handle confidential information with discretion
  • An organised selfstarter with the ability to manage a variety of ongoing projects, managing own time effectively

Benefits:


  • Working hours
  • Monday to Friday
  • Employee Assistance Programme (EAP)
  • Access to Employee Health Scheme
  • Career development
  • Long Service Awards
  • Employee Recognition Incentives
  • Company events
  • Career progression / promoting within
  • Free tea & coffee
  • Local discounts / benefits

What you need to do now:

Be part of our future
If you would love to join us as our new Compliance Officer, we encourage you to find out more.


Job Types:
Full-time, Permanent


Salary:
£20,000.00-£24,000.00 per year


Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Fleetwood FY7: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

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