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Guildford

    Systems Infrastructure Engineer - Guildford, Surrey, United Kingdom - Prospectus IT Recruitment

    Prospectus IT Recruitment
    Prospectus IT Recruitment Guildford, Surrey, United Kingdom

    Found in: Appcast UK C C2 - 6 days ago

    Default job background
    Description
    Hybrid (3 days in office) Permanent
    Based in Guildford
    No sponsorships (British citizens or indefinite leave to remain visas only)

    Administration and project delivery of SSTL's IT infrastructure and the provision of 3rd line support to the Service Desk
    Provide technical expertise in the day to day administration, implementation, and maintenance of all IT Infrastructure elements (Networking, Compute and Storage)
    Provide technical Project delivery skills
    Provide subject matter expertise to the following infrastructure services (Networking, Cloud, Mail, Remote access, SAN)
    Assist with system architecture design
    Assist with securing IT environments
    Provide in-depth experience in ITIL methodologies (Availability, Capacity, Resilience, Supportability Management)
    Support the resolution of escalated of IT tickets and problems.
    Supporting infrastructure services through design and project briefs
    Implementing new infrastructure services through project schedules and change management
    Undertake routine maintenance of infrastructure services such as firmware updates, O/S patch mgt, system upgrades and virtual infrastructure management
    Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA's
    Providing technical expertise on all IT related matters assisting the Infrastructure Manager where necessary
    Review systems architecture and security, reviewing new technologies and recommending improvements

    PERSON SPECIFICATION (essential requirements)
    Educated to degree level or equivalent (preferably in computing)
    MCSE, CCNA, VCP all an advantage but not necessary


    • Min 5 years experience of senior technical support and project delivery within a complicated network environment for an internal and/or external customer IT function. Strong experience involving administration of disparate corporate networks and virtual compute environments including Microsoft servers, Network hardware, SAN/NAS storage technologies, HP hardware, Fortinet firewalls and switches, Linux and Technical (Significant experience with the following)
    Firewall management, rules, ACLS and VPN (Strong Fortinet knowledge required)
    Network Switch management, VLANs, TCP/IP networking, WIFI and inter-site communication (Fortinet, Cisco, Extreme, HP)
    Virtualization environments – (VMware vSphere technologies)
    Microsoft operating systems and Exchange server roles (AAD, Group Policy, SSL certification. Hybrid environments)
    Storage technologies – Fibre Channel, NAS & iSCSI (Nimble, NetApp, Qumulo)
    Hybrid and Cloud based technologies (Azure, AWS)
    Backup and cloud storage technologies (Veeam)
    Hardware and Software support knowledge
    Linux/UNIX fundamentals
    Personal
    Team player with strong communication skills
    Competent troubleshooting skills
    Ability to articulate Project deliverables and designs
    Ability to work under own initiative and in a busy environment
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