Agents - Leicester, United Kingdom - Utility People

Utility People
Utility People
Verified Company
Leicester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Responsibilities:


  • Focused
  • You have the drive and selfdiscipline to make high volume outbound calls and have great customer conversations


  • Negotiator

  • Using your listening skills and personality to achieve a win: win outcome
  • Assertive not aggressive you will collect debts in a respectful and highly professional manner


  • Goal-Driven

  • You'll relish hearing about how you're contributing to business success


  • Achiever

  • You understand the difference between effort and success


  • Great communicator

  • Highly confident on the phone talking to customers


  • Motivated and Resilient

  • You're as happy working under your own steam on your own or part of a wider team


  • Dynamic

  • You are results orientated. You make things happen


  • Tenacious

  • You do what you say you'll do and you're a stickler for detail


  • Reliable

  • You can be depended upon


  • Energetic

  • You're on top of your game, always ready for the day ahead

Benefits:


  • 24 days annual leave + bank holidays
  • Holiday buy up to 5 additional days
  • Training and development opportunities to Supervisory and Management positions
  • Day off on your birthday
  • Employee Assistance Programme
  • Annual salary review
  • Learning and development opportunities
  • Enhanced paternity, maternity, and adoption policies
  • Travel Loan Scheme
  • 3 days additional annual leave if you get married/civil partnership etc.
  • Appointment allowance
  • Long service recognition
  • Refer a friend payment
  • New modern facilities
  • Death in service and critical illness cover
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