Desktop Support - London, United Kingdom - Just IT

Just IT
Just IT
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Are you looking for an exciting new role?
About the Company

One of the UK's leading law firms with a global client base is looking for an IT Desktop Support Analyst to join their team based at their site in London, on a permanent, full-time basis.

This role provides an excellent opportunity to work in a fast paced andvibrant environment.

Our client is looking for someone who has a passion for IT, helping others and can work with a smile on their face.

This role requires a real team player who can manage their time efficiently and deal with any queries in a professionalmanner.

Your technical responsibilities will include but not be limited to:

  • Assisting with the deployment of new systems
  • Maintaining a high degree of customer service when responding to support issues
  • Configuring, installing, maintaining and upgrading computer systems, hardware and software
  • Restoring files or systems by designing, writing and implementing backup procedures
  • Providing training to new users, temporary employees and ongoing training to the existing user base
Essential Skills and personal qualities

  • Understanding of legal specific software (desirable)
  • Experience supporting MS Office
  • Excellent customer support and customer relation skills
  • Excellent written and verbal communication skills
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