Service Delivery Executive - Farnborough, United Kingdom - MSX INTERNATIONAL

MSX INTERNATIONAL

Verified Company

Farnborough, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Delivery Executive

Up £35,000 per year (depending on experience)

Permanent, 40 hours a week

Farnborough, Hybrid

Are you an automotive expert looking for a new challenge?

MSX International has the job for you

MSX International is looking for a talented Service Delivery Executive to join our busy BMW team in our client's site, Farnborough.

The Role
Using your passion, technical skills and knowledge, Service Delivery Executive will:

Create reports and presentations in a timely manner;
Manage incoming/outgoing correspondence;
Act as the first point of contact for Retailers;
Act as a conduit between Retailers and the client;
Complete tasks requiring Retailer contact on behalf of the client;
Build and manage relationships with customers;
Ensure high quality standards are maintained at all times.

About you
We are looking for a Service Delivery Executive with an embedded passion for the automotive industry.

Experience in Customer Service
Experience in Automotive Aftersales
Experience of creating and formatting PowerPoint presentations
Experience working with Excel to an intermediate/advanced level
Good Automotive Aftersales knowledge (desirable)
Good Retailer network knowledge (desirable)
Knowledge of business metrics and KPI's

What's in it for you?
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

In joining MSX, you can enjoy:

up to £35,000 per year (depending on experience)

- work for an innovative brand in their modern training facilities

25 days annual leave, plus bank holidays

- cash back health care scheme
- exclusive discounts on everyday purchases as well as exclusive discounts on car purchases
- potential to progress within the company, with global opportunities updated regularly

Working pattern and location

40 hours per week

Monday

Friday
Hybrid working
Office in Farnborough
Permanent contract

About MSX:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Diagnostics & Repair Enhancement
Warranty and Repair Efficiency
Technical Information
Learning Solutions
Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose
To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission
To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision
To enhance every journey in the world of mobility