Product Owner - Manchester Area, United Kingdom - National Residential Landlords Association - NRLA

Description

Introduction to the NRLA

The National Residential Landlords Association is the UK's largest membership organisation for private residential landlords, supporting and representing over 100,000 members. The association was created from the merger of the RLA and NLA in April 2020.

NRLA members range from full-time landlords running property portfolios to those letting single bedroom flats. Whatever their status, most landlords face the same regulatory and legal challenges, with over 150 pieces of legislation creating hundreds of legal obligations for the private residential lettings sector.

In September 2023, the NRLA acquired Safe2, a provider of all forms of property safety certification. Safe2 provides landlords with a single compliance service to ensure gas, electrical safety and energy performance certificates are up to date.

The NRLA is always looking for enthusiastic and ambitious people to join the team. Our colleagues work from either Central Manchester or Central London with the option to work hybrid between an office location and home.

As a small/medium-sized company, we expect and require our people to be adaptable and flexible in their role and willing to try out innovative approaches and develop new skills. In return, we aim to provide a positive working environment where people can learn and develop with the support of other colleagues.

Our members provide over 80% of our revenue and so their satisfaction is vital to our long-term success. Accordingly, we want to attract people who understand this and can always challenge themselves to try to deliver a better service.

In return colleagues will receive a competitive salary and benefits package.

This role can be attached to either our London office in Gracechurch Street, or our Manchester office in Oxford Street.

NRLA benefits are as follows:

25 days annual leave increasing to 26 days with 3 years' service, 27 days with 5 years' service and 28 days with 7 years' service

Additional annual day off for your birthday

Salary Sacrifice Pension scheme

Life assurance

Cash plan health and wellbeing benefit including EAP and counselling service

Company sick pay

Cycle purchase loans, season tickets loans and interest free staff loans

Complimentary NRLA membership

Non contractual annual bonus scheme relating to individual and organisational performance

Product Vision & Strategy:

• Understand the Business Vision & Strategy, and align the Product Vision & Strategy with them

• Set the Roadmap to deliver the strategy and communicate this effectively to stakeholders

Scrum:

• Run Scrum ceremonies, coordinate Sprints, schedule Releases & communicate these to the business

• Ensure features, functions & developments are prioritised, and backlog is consistently groomed to deliver maximum value to members and the business

Agile:

• Set KPIs to track performance against Product Goals

• Set clear definitions of done, with associated metrics where appropriate, for deliverables

• Track effectiveness of delivered features and collect user feedback to drive continuous improvement

• Gather requirements from across the business & membership, develop user stories and define clear acceptance criteria based on a thorough understanding of end user requirements

Essential Experience:

• Three years proven experience in hands on Product Owner roles in an Agile environment

• Demonstratable experience of working in user centric so􀅌ware development & delivering meaningful, impactful products

• Demonstrable experience of evaluating business processes, evaluating requirements, uncovering areas for improvement, implementing solutions, and measuring impact

• Must be completely familiar with the General Data Protection Regulations (GDPR) and their implications for a membership organisation

Desirable Skills:

• Bachelor's degree in Computer Science, Informa􀆟on Technology, or related field.

• Experience of business analysis

Skills and Abilities:

• Excellent understanding of Agile and data driven methodologies with ability to apply and adhere to these principles

• Strong practical Scrum experience with ability to implement pragmatically

• Strong communication and collaboration skills

• Strong understanding of software testing methodologies, tools, and processes

• Excellent analytical and problem-solving skills

• Ability to work independently and as part of a team

• Ability to gather critical information from meetings with various stakeholders and translate into actions

• Excellent documentation skills

• Excellent planning, organisational, and time management skills

• Must be able to get things done

Personal Attributes and Other Requirements:

• Willing to travel and work as your role requires – including at unsocial hours should it be necessary

• Be a good team worker demonstrating loyalty and commitment to the organisation and team members

• Strive for continuous, interactive improvement in yourself and the systems and products you control