Claims Handler - London, United Kingdom - Lockton, Inc.

Lockton, Inc.
Lockton, Inc.
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

General information:


Reference :002378


Vacancy location:


Location:

United Kingdom, London, London


Work Place:

Hybrid


Region:

UK


Vacancy details:


Job Profile:

Lockton - Experienced Professional


Title:

Claims Handler


Description:


We have a new exciting opportunity within the Global Real Estate & Construction (GREAC) Division for a Claims Handler to join our Real Estate team.


The GREAC team, based primarily in London, deliver innovative insurance placements and risk management services for organisations involved in the real estate and construction sectors.

This dedicated division, comprising of more than 190 Associates, is the largest and most established combined Real Estate and Construction team in the London Market.


In this role you will provide claims handling services to an allocated portfolio of clients while supporting the overall claims service provision to our clients.


Key Responsibilities:

  • Managing claims to conclusion, liaising effectively and appropriately with the client, insurer, loss adjuster and any other interested party.
  • Negotiating with insurers to achieve the most beneficial and costeffective settlement for the client.
  • Negotiating with insurers to ensure reserves are realistic and appropriate
  • Ensuring claims are registered and appropriately updated on our systems
  • Attending internal and external meetings as required.
  • Report any major or sensitive claims to Account Executive responsible
  • Understand the appropriate claims notification and investigation procedures applicable to each class of insurance
  • Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes
  • Maintain records on our internal systems and proactively perform claims cleanses
  • Maintenance of a diary system for outstanding workload
  • Prepare and maintain client claim experiences
  • Undertake specific tasks as directed by Claims Executives and management, adhering to agreed project plans and timescales
  • Sound technical claims experience with a good understanding of the London Market
  • An understanding of the relevant classes of business (Real Estate, Property)
  • Ability to prepare and interpret claims experiences and analyses
  • Ability to communicate and influence effectively and professionally both verbally and in writing with clients, insurers and colleagues
  • Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company
  • Ability to manage time, prioritise and ensure that deadlines are met without compromising quality
  • Analytical and problemsolving skills, including research and investigation
  • An understanding of regulatory controls and procedures
  • Knowledge of ASSET and Microsoft Office
  • CII qualifications would be advantageous

Custom section 3:


Scheduled:

Full Time Permanent
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