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Aylesbury

    F&B supervisor - Aylesbury, Buckinghamshire, United Kingdom - Templatedata

    Templatedata
    Templatedata Aylesbury, Buckinghamshire, United Kingdom

    2 weeks ago

    Default job background
    Description
    beverage offering to our customers through polite and efficient customer service and hygienic and effective food and beverage preparation.
    To ensure that cashing up is done at the end of each shift.

    To be responsible for managing staff rotas, ensuring that appropriate staff levels are in place and cover for sickness and holidays is arranged.

    To manage staff behavioural and performance issues in conjunction with the Managing Director and in accordance with policies and guidelines.

    To be involved in staff recruitment and take the lead on training any new employees, ensuring that training records are logged.

    To greet and serve customers in a polite and efficient manner in accordance with Company guidelines.
    To manage any complaints appropriately and professionally.

    To prepare hot beverages using appropriate barista equipment, ensuring that drinks are prepared correctly and in accordance with the customers' specifications.

    To serve cold beverages as required.
    To prepare and serve alcoholic beverages if provided at your location, ensuring that licensing restrictions are adhered to.

    To prepare or serve food as required, ensuring compliance with hygiene and presentation standards, and ensuring that probe temperature checks are carried out where To lead and manage a team to ensure the provision of an excellent food and necessary.

    To ensure the highest standards of cleanliness throughout the restaurant. To adhere to any cleaning requirements or rotas as required.
    To proactively ensure that tables are cleared promptly and the café appears clean and tidy at all times.
    To attend any meetings or training relevant to the role.
    To comply with any Health and Safety requirements and other policy guidelines related to your role.
    Previous experience in managing a restaurant, café or similar
    Excellent customer service skills including the ability to resolve complaints.
    Basic Food Hygiene Certificate

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