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Event Manager
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Purple Riot Manchester, United KingdomCompany DescriptionPurple Riot is an award-winning marketing and PR agency based in Manchester. We recently launched our sister events business, Riot House, and we're looking to build the team. Riot House produces creative events for a variety of clients across the UK including e ...
Business and Events Manager - Manchester, United Kingdom - Selfridges
Description
As seasoned Business Development Events Coordinator, you'll support driving customer acquisition & engagement within Selfridges, utilising existing partnerships & programmes to build & deepen relationships with new, high potential HNW individuals and businesses.
You will curate, implement and host events in store, across the city and within our partner venues, including the Coop Live arena.
You will have an excellent existing network of both creative and HNW corporate contacts in Manchester that you can leverage and exceptional communication & presentation skills.
You will be comfortable hosting diverse groups of guests at events, including those who will have a high net worth.
Facilitation and hosting of existing clients within private suites at our partner venue, Coop Live.# Acquisition of new HNW customers, through building relationships across the city to drive footfall into Personal Shopping, using the box as a key leaver for this.
Support the Senior Event Manager – Regions & Senior VIP Event Manager to deliver key acquisition & retention initiatives, with a focus on existing partnerships and Selfridges programmes, including our VIP & Unlocked Membership initiatives.
Full responsibility for hosting medium sized groups of VIP clients at events which will be programmed by one of our partner venues, Coop Live.
These events will be across evenings and weekends throughout the year.Liaison with Personal Shopping & VIP teams to collate guestlists for all Coop Live & acquisition events.
Supporting the VIP events team with briefs to create e-vites for all events and briefing of CRM on initiatives which need communicating to VIP clients.
Full ownership of graphics briefs to create collateral for events.Briefing of Personal Shopping & retail teams to ensure that all relevant stakeholders remain up to date on key acquisition activities, including Coop Live scheduling.
Collation & sharing of customer information, where appropriate and in line with GDPR principles, to ensure the smooth running of partner & acquisition events, including but not limited to guestlists, dietary requirements and accessibility needs.
Full responsibility for production and technical aspects of selected events – these could be in store, or at external venues.
Responsibility for the creation of Risk Assessments and briefing of H & S & Food Technical teams to always ensure full H & S compliance.
Creation of reports and tracking documents for all acquisition events & initiatives to measure ROI against set targets, which can be shared with senior stakeholders.
Work with the Senior Events Manager – Regions to identify and engage with key potential partners from across the city, building lasting relationships and driving footfall into store & Personal ShoppingFull responsibility for ensuring that Selfridges stakeholders are up to date on the latest developments across the city with detailed competitor analysis and a view on new openings and high potential partners.
Develop and maintain a robust network of strong working relationships across the business with a focus on Personal Shopping, Events, Retail, Membership, Graphics & Health and Safety.
Business Development ExperiencePlanning and project management (essential)
Have impeccable organisational skills, being able to manage multiple projects at the same time.
A keen eye for detail across various tasks including hosting events, briefing graphics, collating guestlists and sending e-mails to high profile individuals.
Ability to remain calm and collected under pressure with a flexible, solutions-oriented approach whilst hitting tight deadlines.Commitment to quality & luxurious service
Possess good financial acumen with budget tracking and reporting experience
Advanced Excel & power point skills
Please note, a large proportion of this role will involve hosting clients at external events & the Coop Live arena and therefore the successful candidate must be willing to work flexible hours which will include weekend and evening work.
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