Customer Service Assistant - Southampton, United Kingdom - VBUSA LTD

VBUSA LTD

Verified Company

Southampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

Duties:

Answer incoming customer inquiries in person
Provide accurate and timely information to customers regarding products, services, and promotions
Up sell additional products or services to customers when appropriate
Resolve customer complaints or issues in a professional and efficient manner
Collaborate with other departments to ensure customer satisfaction

Qualifications:

Excellent phone etiquette and communication skills
Strong data entry skills with attention to detail
Ability to analyse customer needs and provide appropriate solutions
Ability to work in a fastpaced environment while maintaining a positive attitude

Salary:
From £24,939.64 per year

Benefits: