Senior Warehouse Manager - Biggleswade, United Kingdom - 1st Choice Rec
Description
Senior Warehouse Manager
Our client based in Biggleswade is looking for an experienced Senior Warehouse Manager to run there warehouse for 1 year.
Roles and responsibilities
- Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal
- To foster crossteam cooperation ensuring that workflow priorities are met across all teams. Communication and organisation are paramount to avoid any confusion between areas and shifts.
- Manage strategies that raise standards of behaviour, performance, knowledge and experience at both team and individual level.
- Ensure Key Performance Indicators (KPI's) are met and regularly reviewed to ensure they are relevant, achievable, and meet stakeholder expectations.
- Oversee daily operations while controlling and managing inventory and logistics and promote continuous improvements.
- Keeping up to date with policies that affect warehouses and ensuring they are implemented when relevant to comply with legal regulations, including but not exclusively Health & Safety, working time directive.
- Lead and support the team ensuring the business provides a customerfocused, high quality service to all its clients/customers.
- Ensure the strictest level of confidentiality is kept and any issues dealt with in a sensitive and appropriate manner
- Monitor and review processes for ways to make procedures more efficient and effective.
- To assist in ensuring that the department's procedures are clearly documented and updated as and when necessary.
- Promote a positive and inclusive attitude with other departments and strive to improve working relationships within all stakeholders internal and external.
- Be proactive in the search for continuous improvement initiatives to enhance the client/customers experience and improve efficiencies within the warehouse.
- Responsible for ensuring Health & Safety policies and procedures are met.
- Liaise with other internal departments.
- Ensure that potential problems are understood, and enhancements can be made
- Report to your line manager if your workload or your team's workload is not achievable.
Employee Management
- Steer the personal development of direct reports by carrying out frequent performance/coaching meetings ensuring 121's take place. In cases of underperformance to initiate the company performance procedure.
- To provide support and guidance to the Team Leaders and, as appropriate, the team.
- Communicate effectively with the team in respect of day to day activity and more general or longerterm workflow planning.
- Monitor, track, and report performance of KPI's and SLA's, share with the team to ensure targets are met or exceeded.
- Liaise and consult with HR on any relevant matters.
General
- Ensure, Quality, Health & Safety and Environmental standards and all related company policies are adhered to, raising any issues to the relevant parties.
- Ensure any accident/near miss or other Health & Safety documentation, including investigations, are completed in a timely manner.
- Take responsible care for your own health and safety and that of others who may be affected by what you do or what you fail to do.
- Ensure the appropriate Manager/Director is informed of department status, including but not limited to performance, team and individual, issues procedural changes and potential future developments, raising concerns in a timely manner.
- Any other duties or tasks as may be reasonably requested.
Benefits
- Fulltime fixed term contract (1 year)
- Company pension
- On site parking
- 40 hours per week Monday-Friday
Experience/Competencies
Warehouse Management: 5 years at management level
- Experience of WMS system implementation would be an advantage.
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