Administrator - Residential Management - Catterick Garrison, United Kingdom - GSC Grays
Description
GSC Grays are a multi-disciplinary professional service firm covering the North of England.Our Chartered Surveyors, Farm Business Consultants, Planning and Development Professionals, Valuers, Environmental Specialists and Estate Agents provide a full range of services for our rural client base.
Main purpose of the job:
We are recruiting for brand new opportunity for an experienced Administrator to join our Residential Lettings Management team in Colburn.
Working closely with the Head of Residential Lettings, you will be an excellent communicator with an organised approach and possess the ability to solve problems by using your own initiative.
Reporting structure
The role reports to the Head of Residential Management.
The role and responsibilities:
- First Point of Contact for our Lettings Customer Service.
- Arranging viewings with our viewing's personnel or landlords accordingly.
- Assist the Head of Residential Management collating the reports, arranging any compliance as necessary and dealing with landlords.
- Follow up on calls, appointments and other enquiries
- Reception duties including answering the telephone, dealing with queries, redirecting calls as necessary and taking messages
- Upkeep of tenant and landlord filing & electronic filing
- Diary management/arranging meetings
- Any other reasonable duties, as required, to ensure the smooth running of the office.
The skills we are looking for in you:
- Good general knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, Outlook, SharePoint, Planner, OneDrive. Advanced Excel skills would be an advantage
- Knowledge of letting legislation would be advantageous however is not essential
- Organised with a proactive and problemsolving approach to tasks
- Excellent standard of written English language
- Professional telephone manner
- Well presented with a warm and welcoming manner
- Good level of numeracy, accuracy and attention to detail
- Ability to prioritise busy workload and manage time
- Ability to act on own initiative whilst also working within Company processes and procedures
- Pays a high attention to detail
- Ability to deal with clients at all levels, from tenants and landowners to clergy and gentry, and maintain confidentiality at all times
- Ability to remain calm under pressure
- Possess a generally positive outlook and enjoy working within a progressive team.
Salary:
£22,500.00-£24,000.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
- Referral programme
Schedule:
- Monday to Friday
- No weekends
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
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