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Fort Augustus

    Sales Executive - Fort Augustus, Highland, United Kingdom - First Military Recruitment Ltd

    First Military Recruitment Ltd
    First Military Recruitment Ltd Fort Augustus, Highland, United Kingdom

    3 weeks ago

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    Description

    JR159:
    Sales Executive


    Location:
    Fort Augustus


    Salary:
    £24,000 Per Annum + Uncapped Commission

    Overview:

    First Military Recruitment are currently seeking a Sales Executive on behalf of one of our clients.

    Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

    Duties and Responsibilities:

    Establish, develop and maintain relationships with current and prospective customers in a professional manner
    Providing advice to customers regarding the purchase of a holiday home
    Completing the sales paperwork for customer agreements and ensuring these are fully completed, signed and a copy issued to the customer
    Fully complete any relevant paperwork if the customer requires finance and obtain relevant anti money laundering documentation
    Helps customers make selections by building customer confidence, offering suggestions and opinions
    Follow up on telephone leads and enquiries made face to face
    Completing the sales report and submitting it to the Sales Selling Manager on a regular basis
    Completing the site leaving form and ensure a copy is sent to the Head Office After Sales Coordinator, Head Office Stock Coordinator and the Accountant
    Add any new sales lead to the tracking system in a timely manner
    Maintain a continuous positive dialogue with customers to ensure the sale of holiday homes is supported from initial transaction to final delivery and handover including a full and final check on all relevant documentation
    Where necessary, handling and dealing with customer queries relating to warranty and after sales issues
    Ensure after sales procedures are explained to the customer including relevant timelines
    Keeps abreast of current products, technical specifications and availability to ensure up to date information is given to customers
    Any other duties as required by your line manager commensurate with your role
    Monitor and help proactively resolve after sales complaints to ensure customer satisfaction
    Encouraging potential upgrades and upselling to guests
    Adhere to and promoting the Company Values along with Company best practice and legal compliance
    Develop and maintain relationships with owners, holidaymakers, internal and external customers
    Gain feedback from both owners and holidaymakers on the services and facilities provided on park
    To undergo specific training as indicated by the Manager as and when required
    Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices
    Comply with company policies, rules and procedures at all times
    Any other duties as required by your line manager commensurate with your role

    Skills and Qualifications:

    Excellent communication skills both verbal and written
    Ability to communicate effectively at all levels
    Professional manner when dealing with customers and colleagues alike
    Good IT skills including proficiency in Work, Excel, Outlook etc
    Attention to detail
    Good organisational skills
    Ability to manage own workload
    Team working
    Previous experience of working in a sales driven role is essential

    Location:
    Fort Augustus


    Salary:
    £24,000 Per Annum + Uncapped Commission
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