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Rochester

    Property Manager - Rochester, Kent, United Kingdom - RedDoor Homes Ltd

    RedDoor Homes Ltd
    RedDoor Homes Ltd Rochester, Kent, United Kingdom

    2 weeks ago

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    Description

    Due to our huge success and continued expansion plans, we are looking for a reliable, energetic, enthusiastic individual to join our friendly branch tocover maternity leave.

    The role is within our Property Management department and involves direct contact with our landlords, tenants and contractors. The successful candidate will ideally be experienced within property management, with an excellent customer focused approach.

    General Administration Ad-hoc duties for the Director and Branch ManagerLooking after a portfolio of propertiesBooking Inspections and sending reports to landlords once completed whilst flagging repairs and arranging necessary remedial workHandle general repairs and instruct the appropriate contractors, whilst liaising with Landlords and Tenants.

    Coordinationof estimates and repairsAdvise Landlords of maintenance required to their property in a proactive capacity

    Dealingpromptly and courteously with communicationsfrom landlords and tenantsDeposit returns and liaising with the accounts team for return of deposits to tenantsBooking and maintaining accurate safety check records including gas, electrical and EPC checksproducing section notices as appropriate and any other variations of tenancyLiaisingwith utility companiesEnsuring properties meet all regulatory health and safety standardsArranging and Completing all check in and check out proceduresProvide a service that ensures the smooth running of the property during the tenancy term.

    preparationof tenancy agreementspreparation of tenancy files and associated documentsDay to Day correspondenceDealing with customers face to face and on the phoneAnswering telephone queriesGeneral office duties

    Skills Required:
    Full UK driving licence for a manual vehiclePrevious experience in a property manager role, however a strong background in a customer-facing and/or administrative role if no prior propertymanagement historyOutstanding customer service skillsA calm, unflappable person, with strength of character (required when dealing with issues like return of deposits or repairs required to a property)
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