Front of House - Newcastle upon Tyne, United Kingdom - Netwirking Ltd
Description
Role:
Front of House / Concierge
Working Days:
Monday to Friday / 8:30am to 5:30pm (No Weekends)
Netwirking Recruitment are currently working with a client based in the financial services industry who have a fantastic Front of House / Concierge role available.
The goal is to contribute to the overall high standard of customer service they give to ensure every guest at their office has a pleasant and memorable experience.
Key Responsibilities:
- Liaising with travel team on a daily basis to have an arrival plan in place for each guest
- Allocate and maintain car parking visitor spots
- Greeting clients & visitors from Taxi / Car
- Checking in clients on arrival via iPad
- I.T Contact for Reception and VIP Meetings
- Cloakroom Check in and Management
- Taxi Bookings
- Restaurant Bookings
- Act as a point of reference for guests who need assistance or information and attend to their wishes and requirements
- Assisting in keeping the reception and other areas presentable and to a high standard
- Assisting the Front of House Team with key reception duties
Experience / Attributes Needed:
- Proven experience as concierge, experience in customer service or a relevant role is an advantage
- Excellent communication skills
- Presentable
- Well spoken
- Approachable, eager to help both staff and clients
- Outwardly enthusiastic and confident
- Selfmotivated & proactive
- Efficient, effective & organised
- Able to work as a small team as well as part of a larger firm
- Able to multitask, prioritise and work under pressure
- Good time keeping is paramount
- Be flexible around business needs
This is an excellent opportunity as not only will you be joining an award winning, prestigious business but you will have the opportunity to grow and progress down the line unlocking more opportunities.
Job Types:
Full-time, Permanent
Salary:
From £20,592.00 per year
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
One location
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