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    Consulent - London, United Kingdom - The Customer Bureau

    The Customer Bureau
    The Customer Bureau London, United Kingdom

    1 week ago

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    Description
    You will help shape the customer led growth strategy for some of the world's most iconic brands.

    Your ability to work as part of a team to research, structure, and design how brands can attract, engage and retain profitable customers will be critical in helping those brands adapt to rapidly evolving consumer markets.

    Instead, we take a combined 'analytical + creative' approach to designing brands and propositions that can drive sustainable market share for our partner brands.

    This is a challenging process, and a field in which we have unique approaches and tools.
    Analyse our partner brands' performance, markets, and competitors;
    Define a set of strategic targets for the brand;
    Define principles and design guidelines to inform the implementation of the roadmap;

    Work alongside brand teams in a coaching role, whilst taking responsibility for day-to-day tasks as they get up to speed.

    You will be working as part of a talented cross-functional project team, which will vary depending on the project at both brand sites and in our offices.

    The dynamic nature of our work means that your tasks can vary, sometimes day-to-day, and include workshop facilitation, preparation of documents and presentations, delivery of training and more.

    We need passionate and data-driven service designers that can proactively analyse what is happening in the market and use this knowledge to develop innovative retail products and services.

    A commitment to data driven decision-making; All Veriteers strive to achieve the incredible and we believe that diversity will help us do this:
    Personal impact is more important than academic attainment. You can have demonstrated this in one or more of a business, creative or technology discipline.

    This could be from the retail or FMCG industries, a strategy consultancy, a software development lab, project management or something completely be clear about what you bring.

    Veriteer is a customer experience consultancy on a journey of rapid expansion.

    We partner with the world's biggest brands and high-growth startups to set customer-focused strategies, create successful customer experiences, and enable the delivery of ground-breaking initiatives.

    You must be able to work in the EU with no visa requirements or restrictions and have no existing preclusion from working in the USA.

    You must be flexible to travel, including internationally.

    You must declare up front, any restrictions on the nature of work that you can perform, including any brand-specific covenants that would limit your ability to work for them.

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