Customer Service Administrator - Shoreham-by-Sea, United Kingdom - Huntress

Huntress

Verified Company

Shoreham-by-Sea, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Title:
Customer Service Administrator - Temporary, Full Time

Salary:
£25k-£26k Per Annum (DOE)

Duties:

Followup and respond to customer enquiries
Supporting the technical department with administrative tasks
Being an active and professional member of the administrative team
Preparing and sending quotations from a price list
Organising and checking documentation as part of the work order approval process
Issuing of company Purchase Orders following purchase requisition process
Preparing and issuing invoices
Sending out statements of customer accounts
Following up regarding outstanding payments, especially on overdue accounts
Making and taking payments for inward and outward processes
Active involvement in ensuring a clean and tidy work environment
Communicating effectively with other employees
Maintaining records within asset management software
Dealing with lowlevel customer complaints and anomalies
Lowlevel monitoring and support for HR services
Payroll and project assignment tasks and support
Performing quality audits of administrative tasks as per company requirements
Completing company supplier form requests from customers

Requirements:

Comfortable on the phones talking to tech and clients they are the conduit for all information. Lots of quotes etc.
Friendly personality
Ability to work on own initiative and prioritise workloads
Highly Organised
Team player
Quick learner and adaptable
IT literate proficiency with Microsoft Word and Microsoft Excel
Ability to deliver results and meet company expectations

Benefits: