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Farnham

    Development Lead Full Time Permanent - Farnham, Surrey, United Kingdom - Harnham

    Harnham
    Harnham Farnham, Surrey, United Kingdom

    3 weeks ago

    Harnham background
    Full time
    Description
    Job Description CRM LEAD (6-MONTH FTC)

    HYBRID
    SURREY - FARNHAM - 2 DAYS A WEEK

    As a CRM Retention, you can expect to be involved in the following:
    Develop and execute CRM strategies to enhance customer engagement and retention
    Define and Own the CRM roadmap
    Utilise customer data and analytics to identify trends, segment customer groups and personalise comms
    Define key metrics and report to the business on campaign performance

    Strong CRM Experience with an agency of DTC brand
    Proficient in using CRM tools - Klaviyo would be nice to have but not a must
    Strong commercial and retention experience
    Great stakeholder management experience

    Great office environment with lots of activities
    Regular social events


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