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Customer Service Advisor

    Customer Service Advisor - Kent, United Kingdom - The Best Connection Employment Group

    The Best Connection Employment Group
    The Best Connection Employment Group Kent, United Kingdom

    2 weeks ago

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    Description

    Title: Customer Service Advisor / Customer Care Agent

    Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

    FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT


    **CUSTOMER SERVICE ADVISOR REQUIRED**


    We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided
    Pay: £11.50 per hour
    Overtime Available
    Hours: 17:00 - 03:30
    Shift Rotation: 4 on 4 off
    Location: Stansted Airport (CM24 1QW)
    Duration: Ongoing, Temp to Perm Opportunities
    Additional Benefits of the Role:
    Bus and Train services available for all shift start and end times
    Discounted Airport Parking
    Free Uniform and Training
    Discounts at Various Airport Retail Outlets
    Employee Benefits Schemes
    Financial and Mental Health Support
    The Role of a Customer Service Advisor:
    Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers' journey
    Greet passengers always asking what help is required
    Explaining the process to the passenger
    Preparing the passenger for check in and security, assisting with check in and security processes
    Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage
    There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you.
    Customer Service Advisor Requirements:
    5 years' worth of references (Our dedicated team will obtain them for you)
    Be willing to apply for a DBS Check (Paid for by us)
    Ability to complete a GSAT (Paid for by us)
    Excellent customer service skills
    A polite and professional approach
    A passion for helping others
    Strong written and spoken communication skills
    Benefits of working for The Best Connection:
    On-going Assignments
    Holiday Entitlement
    Excellent Pay rates
    Overtime
    Online Payslips
    Pension Provision
    If you are interested in the above CUSTOMER SERVICE ADVISOR position, please click apply or contact The Chelmsford Office on the below number. CF2205
    Benefits & Requirements:
    • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
    • Canteen
    • Ongoing Assignment
    • Overtime Available
    • Possible permanent position following a successful trial period
    • Training Provided
    • Weekend Work
    All vacancies are available and correct at the time of posting. Some details may be subject to change

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