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    Service Engineer - Leicester, United Kingdom - Recra Recruitment Solutions Ltd

    Recra Recruitment Solutions Ltd
    Recra Recruitment Solutions Ltd Leicester, United Kingdom

    2 weeks ago

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    Description

    1 week ago Be among the first 25 applicants

    • Provide onsite technical support and service for customer equipment, ensuring timely resolution of issues.
    • Install, repair, and maintain a range of equipment, including troubleshooting mechanical and electrical components.
    • Conduct equipment tests and performance evaluations to ensure optimal functionality.
    • Collaborate with cross-functional teams to resolve complex technical problems.
    • Document service activities, including detailed reports and relevant customer interactions.
    • Deliver exceptional customer service, addressing inquiries and concerns in a professional manner.
    • Openness to working overtime and staying overnight as needed to meet workload demands.
    Field Service Engineer Responsibilities
    • Provide onsite technical support and service for customer equipment, ensuring timely resolution of issues.
    • Install, repair, and maintain a range of equipment, including troubleshooting mechanical and electrical components.
    • Conduct equipment tests and performance evaluations to ensure optimal functionality.
    • Collaborate with cross-functional teams to resolve complex technical problems.
    • Document service activities, including detailed reports and relevant customer interactions.
    • Deliver exceptional customer service, addressing inquiries and concerns in a professional manner.
    • Openness to working overtime and staying overnight as needed to meet workload demands.
    Qualifications
    • 70/30 Electrical Bias
    • In-depth knowledge and experience in electrical, electronics, PLC (Siemens S5/S7) systems, mechanical, hydraulics, and pneumatics.
    • Strong technical background with experience in equipment installation, repair, and maintenance.
    • Solid problem-solving skills, with the ability to analyze and diagnose technical issues efficiently.
    • Excellent communication and interpersonal skills, with a customer-focused approach.
    • Ability to work independently and adapt to different environments and challenges.
    • Valid driver's license and willingness to travel to customer sites as required.
    Benefits
    • Performance-related pay structure to reward your hard work and achievements.
    • Overtime paid at a rate of time and a third after 40 hours.
    • Competitive salary with benefits package.
    • Training and development opportunities to enhance your skills and knowledge.
    • Supportive and collaborative work environment.
    • Opportunity for career growth and advancement.
    • Minimal out-of-hours, evening, or weekend work, with exceptions being rare and subject to prior arrangement.
    • Daily travel expenses covered.
    • Company-provided van for work-related purposes
    • Fuel card provided for convenient fuel purchases.
    • Company credit card available for approved business expenses.
    • Generous holiday entitlement of 23 to 24 days, ensuring well-deserved time off.
    If you are interested in this position please contact Charlotte at Recra on About Recra Consulting At RECRA, we have a drive and passion to establish and build long lasting relationships. We are different to other agencies as we commit ourselves to working in and outside of office hours to ensure we are proactively finding the best talent on the market. Its our candidates that define RECRA with strong referencing provided with any candidates we represent to ensure we only work and represent the best. We work closely with our candidates and through various interviewing techniques and relationship building we can really find out what make them tick. What's been missing from previous roles and what is really key in the next role. Our client relationships are ones that are built on honesty, transparency and dedication. We are committed to fully understanding the in's and out's of a business, finding out why people love working there and the type of people that will nourish in their environment. RECRA have a strong ethical approach to recruitment and really engage with candidates and clients to ensure a congenial connection.

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Full-time

    Job function

    • Industries

      Staffing and Recruiting

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