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Liverpool

    Site Facilities Manager - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust

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    Description
    Appropriate advert has been requested from appointing manager - included with non-compliance request.

    To provide operational and professional leadership to Facilities support staff, ensuring the provision of a high quality FM service to the Liverpool Mersey Care Trust economy at the following sites.


    Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.


    We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services.

    Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.


    We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

    We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

    Flexible working requests will be considered for all roles.

    To undertake the daily operational responsibility to ensure that all sites run smoothly, in direct relation to all Facilities services including housekeeping, portering, and catering services, waste management, security, fire safety, H& S signage, cleanliness including external areas such as grounds and gardens and general operational maintenance across all sites.


    To be the first point of contact for both clinical and non-clinical services with regard to ensuring that usage of the sites responsible, including storage space is provided in an equitable and effective manner and any unwanted items are disposed of in the appropriate manner and to monitor this on a regular basis.

    To manage relevant external contractors to ensure an effective value for money service. To look for ways to improve current services and contracts in the best interest of the Trust.


    Responsible for managing the lift/door access system, developing improved methods / systems of accessing the lift and working with all parties using the building to maximise efficiency.

    To work with external contractors and consultants to develop, implement and review effective systems of work within the sites responsible.


    Where necessary to develop/enhance security systems to ensure the safety of service users, carers, staff and visitors to the site.

    To be responsible for all internal and external contractual arrangements to include being the main source of communication, coordinating, monitoring to minimise disruption.

    To be responsible for the management of all non-clinical complaints within Trust guidelines and to look for and implement corrective actions and / or problem solving techniques to reduce reoccurrences, as appropriate.


    To use this knowledge in every day issues that arise as appropriate and when necessary and through routine matters, utilising expertise from Fire Safety Service and / or Estates Officers.


    To facilitate the equitable use of space and the allocation of any available accommodation, where appropriate consulting with users and where necessary operating as an independent arbitrator.

    To ensure all MCT Directorates receive an equitable Facilities Management services within the sites responsible. To liaise with all Mental Health Care Division and Trust Wide Support Service Managers to deliver an equitable service.

    To work collaboratively with the Facilities Management Team on the development of Services.


    To operate an affective system of reporting and monitoring both incidentals, emergency and planned maintenance requirements to include monitoring the LSHP contract and other SLAs in place.


    To manage multi-departmental budgets, to deliver a balanced budget, and generally to ensure that all financial actions accord with the Trusts SFIs and guidelines.

    To have management responsibility for the procurement, maintenance and monitoring of all physical assets and supplies for multiple departments within the sites responsible.

    Minimum 5 years experience within a management role
    Minimum 2 years experience in Facilities Management
    Minimum 2 years Health Service experience
    Evidence of successful and practical application of service review and redesign techniques
    Involvement of service users in planning and review
    Involvement in mental health services
    Experience in identifying, designing, developing, managing and delivering business planning processes
    Experience in local authority or voluntary sector
    Experience of change management

    Health & Safety qualification IOSH/NEBOSH
    Knowledge of budget management
    Knowledge of change management process
    Understanding of current NHS policies and their implications for service delivery

    Professional management qualification at Masters level
    Membership of the British Institute of Facilities Management
    Knowledge of project management methodology

    Support
    Responsive to service users
    Strong customer service belief
    Leadership and management skills
    Evidence of continued professional development
    Car driver/access to transport

    Mersey Care NHS Foundation Trust

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