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    Civil Enforcement Officer - United Kingdom - Harborough District Council

    Harborough District Council
    Harborough District Council United Kingdom

    1 week ago

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    Description

    Location: Market Harborough, Leicestershire

    Status: Permanent

    Hours: 22.2 or 37hrs per week

    Car user: Casual

    Harborough District Council's vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all.

    We are seeking highly motivated individuals with great communication skills and the ability to deal calmly and professionally with sometimes difficult and sensitive situations.

    As a Civil Enforcement Officers, you are the eyes and ears of the local community, patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing Parking Charge Notices to vehicles which contravene the regulations. You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions.

    Your day will be spent, mostly outside, in all weathers, so please consider this before you apply. You will be dealing with members of the public face to face, so providing great customer service must be something that you enjoy.

    The successful candidate will be able to adapt to different situations and show assertiveness where required, whilst remaining calm and diplomatic. You must have good people skills and be willing to offer support, advice and assistance to colleagues and customers. Technological skills would also be an advantage, as this role requires the use of a handheld device to log and maintain accurate data.

    A full current driving license and access to a vehicle for work purposes is essential as there is a requirement to travel to other locations within the county of Leicestershire.

    Your working week will include some Saturday, Sunday and early evening working. There will be an enhanced rate for working Sunday. There will be some opportunities for overtime.

    Full training will be given so previous experience in a similar role is not essential.

    Applicants for the role will be subject to a standard DBS check.

    Our preferred method of application is CV with a covering statement demonstrating how you meet the requirements of the role. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer.

    We reserve the right to bring forward the closing date should we receive sufficient suitable applications, so we encourage you to apply as soon as possible.

    Desirable criteria from the person specification may be used for sifting purposes.

    If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how we could be the next step in your career journey.

    How to apply

    Our preferred method of receipt of CV is via the online portal.

    Should you have any difficulties applying online, please e-mail

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