- Develop a detailed knowledge of Halfords business processes and systems.
- Work with stakeholders to establish how best to implement strategy using the existing systems- or identifying required change.
- Engage with key business stakeholders to maintain awareness of strategic, tactical, and operational change that may impact upon Technology & provide a conduit for business information to flow into the Technology team.
- Support the definition, documentation, and continuous improvement of Halfords Business Analysis methodology.
- Apply a standard methodology to undertaking structured Business Analysis engagements, agree objectives with stakeholders and plan engagements accordingly.
- Have the ability and experience to employ various tools and techniques to complete engagements; including, but not exclusively, focus interviews, surveys, statistical analysis, work study, process analysis and re-design, Lean/Six Sigma techniques, Agile/Scrum methodologies, system analysis, data flow analysis.
- Assess risk, impact, and dependencies on the delivery of developments and communicate accordingly.
- Produce, or assist stakeholders in the production of required documentation including, but not exclusive to; use cases/stories, requirements documents, gap analysis, process/data flows, project reports and lessons learned reviews.
- Manage changes to requirements through effective use of change control processes.
- Work with internal and external stakeholders including third party suppliers.
- Lead by example, being proactive rather than reactive.
- Actively seek to enhance knowledge of Value Streams/ Agile and Waterfall ways of working and champion those throughout the business.
- Excellent business analysis skills with knowledge and experience of Agile and traditional software analysis and development methodologies (E.g. SDLC/Waterfall and Agile/Scrum).
- Ability to engage with management level stakeholders and work collaboratively with stakeholders at all levels.
- Demonstrates awareness of the broader importance of NFRs and data requirements.
- Knowledge in modelling techniques such as business process modelling, UML, user cases/user stories/Epics, User Journeys, API interface modelling and specifications.
- Excellent communication and presentation skills - proficient verbal and written, using appropriate techniques based on the audience.
- Technology knowledge & technical awareness.
- Experience of integrated multi-channel retail.
- Proven ability to illustrate complex concepts in an easy to understand way.
- Financial acumen and commercial awareness with the ability to understand financial and accounting implications of decisions.
- Problem solving and trouble-shooting.
- Decision making - the ability to make decisions individually and as part of a team.
- Consultancy skill set - including negotiating and influencing skills.
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Business Analyst - Co. West Midlands, United Kingdom - Halfords
2 weeks ago
Description
Business Analyst
Job no: 548097Work type: Full time
Site: Redditch
Categories: Data and Analytics
Location: Worcestershire
Salary: Up to £52,500pa plus aligned company benefits
Business Area: Halfords Support Centre Job Purpose The Business Analyst will play a central role in collaborating across the Halfords Group to collate requirements to align the needs of business units with the capabilities delivered by Information Technology. Key Responsibilities
