Im&t Service Desk Agent - Stoke-on-Trent, United Kingdom - University Hospitals of North Midlands NHS Trust

Tom O´Connor

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Tom O´Connor

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Part time
Description

IM&T service Desk Agent


The post holder will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures maximum availability, performance and the utilisation of information systems by the IM&T Directorates customers/clients.

The post holder will be responsible for ensuring a systematic, disciplined and analytical approach to problem-solving and ensuring agreed procedures and standards are met.

The post holder will also participate in an on-call rota with other members of the team

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