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    Service Operations Analyst - London, United Kingdom - IQUW Group

    IQUW Group
    IQUW Group London, United Kingdom

    1 week ago

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    Description

    Our Senior Delegated Authority Operations Analysts are vital to the successful design and implementation of IQUW's Delegated Authority strategy, focussing on service to Underwriters, due diligence and audit management.

    They support the IQUW delegated authority (DA) function, primarily Underwriters, writing delegated authority arrangements ensuring compliance with the Company's Delegated Authority (DA) Framework.

    Supported by the Head of Delegated Authority Management you will:

    In line with the DA Framework provide full support to Underwriters and other relevant stakeholders by ensuring due diligence and ongoing monitoring is undertaken across all new and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs)).

    To undertake all the steps of the IQUW audit policy and to ensuring the timely implementation of the annual audit programme for Coverholders and DCAs

    Prepare governance and other performance reporting and insights of IQUW's delegated authority arrangements, including discussing KPIs with Underwriting and relevant stakeholder teams.

    To produce any DA regulatory and Lloyd's returns as required and actions arising from market thematic reviews are embedded within the company.

    To build and maintain a strong relationship with all business units, particularly Underwriting teams.
    Where required, to attend the Delegated Underwriting Managers ('DUM') forums and other market seminars / workshops.
    Provide co-ordination support for internal/external audit reviews and other ad hoc DA projects.

    Assist operational support and oversight of outsourced resource working on Bordereaux data capture and management, EPI Monitoring and support the process in resolving bordereaux or EPI queries.

    25 days holiday
    ~ Discretionary bonus scheme
    ~ Employee assistance programme
    ~ Annual holiday buy (up to 3 extra days)
    ~ Salary sacrifice benefits
    ~ Annual benefits reviews
    ~ Developing and coaching junior members of the DA Team.
    Strong Excel skills
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