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    Scanning Operator - Birmingham, United Kingdom - SCC

    SCC
    SCC Birmingham, United Kingdom

    1 week ago

    Default job background
    Temporary
    Description

    Contract Type

    : Temporary ( months)

    Salary Package: £ per hour

    Hours: am – pm, Monday – Friday Interview Process: -stage process Why SCC?
  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company
    • Role purpose:

    To support the successful delivery of customer projects and contracts, to deadline, SLA, compliance and quality requirements.

    Key responsibilities:
  • Taking receipt of customer document originals from third parties (whether external couriers or internal SCC teams)
  • Ensuring that received customer document originals are recorded in the SCC DocuHub audit trail/Tracking system
  • Assist with the preparation of customer documents in readiness for scanning, including removal of staples, paper-clips etc; insertion of separator sheets, and the organisation of customer documents in a orderly and structured manner
  • Ensure that the handling and management of customer document originals is maintain in an environment which is free from any cross-contamination from other customer work
  • Ensure that the scanning of customer document originals is undertaken in an environment which is free from any cross-contamination from other customer work
  • Process customer hard-copy documents through the SCC scanners
  • Ensure quality assurance measures are adhered to at all times
  • Ensure quality check processes and procedures are undertaken for any indexing or file processing stages
  • Accurately file name and index scanned documents
  • If required manage any exceptions through the provided process
  • If an exception falls outside of the available process, escalate issue to Lead Operator, Team Leader or Manager as appropriate
    • Skills and experience:
  • Pro-active, organised and well-structured approach, taking ownership of tasks and duties in scope of role.
  • Open Communication skills with both internal teams and customers
  • Customer first focus
  • Self motivated with professional standard
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